Oversees all aspects of an organization’s computer operations department.
Develops standardized operating procedures and policies to effectively operate and maintain computer systems and peripherals. Evaluates and improves the efficacy of computer operations, backup processes, system monitors, and server availability to ensure goals are met. Collaborates with department managers to understand and integrate current and future needs into operating plans. Responsible for ensuring computer operations activities meet pre-established production targets and maintain operating budgets.
Job Title | Job Description | |
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1 | Strategic Sales Director | The Strategic Sales Director sets short- and long-term sales strategies and evaluates effectiveness of current sales programs. Directs and oversees an organization's sales policies, objectives, and initiatives. Being a Strategic Sales Director requires a bachelor's degree. Recommends product or service enhancements to improve customer satisfaction and sales potential. In addition, Strategic Sales Director typically reports to an executive. The Strategic Sales Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Strategic Sales Director typically requires 5+ years of managerial experience. |
2 | General Operations Manager | The General Operations Manager develops and implements company policies and procedures as well as ensures compliance with these procedures. Manages general activities of an organization's operations in a non-manufacturing environment. Being a General Operations Manager prepares reports and audits to monitor and improve operations effectiveness. Evaluates and enhances current operational systems. In addition, General Operations Manager may coordinate communication between different functions. Requires a bachelor's degree or its equivalent. Typically reports to a senior manager or head of unit/department. The General Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a General Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
3 | Marketing Operations Director | The Marketing Operations Director translates the overall marketing vision into integrated business plans, tactics, projects, and deliverables. Directs an organization's marketing objectives, strategies, programs, and policies. Being a Marketing Operations Director oversees critical marketing functions, including market research, communications, and product planning. Assists with developing marketing goals, budgets, and strategies and ensures alignment with greater business goals. In addition, Marketing Operations Director develops operational processes and policies that streamline decision-making and promote collaboration between marketing functions. Monitors and controls budgets, resources, and teams to implement and execute short-term and long-term marketing plans. Requires a bachelor's degree. Typically reports to senior management. The Marketing Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrast |
4 | Computer Operations and Monitoring Specialist I | The Computer Operations and Monitoring Specialist I performs routine tasks to maintain computer equipment and their peripherals by established procedures. Assists in operating and monitoring computer equipment. Being a Computer Operations and Monitoring Specialist I may require an associate's degree or its equivalent. Observes peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage. In addition, Computer Operations and Monitoring Specialist I typically reports to a project leader or manager. Being a Computer Operations and Monitoring Specialist I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. |
5 | General Operations Director | The General Operations Director implements operational policies, objectives, and initiatives. Directs and oversees an organization's day-to-day operations, typically through subordinate operations managers. Being a General Operations Director evaluates and optimizes current and proposed operational systems and procedures to gain efficiencies and to minimize risk. Executes operating plans and tactics to attain short- and long-term financial and mission-critical operational goals. In addition, General Operations Director ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives. Requires a bachelor's degree. Typically reports to top management. The General Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as a General Operations Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. |
Skills | Proficiency Level |
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Budgeting | Level 3 |
Driving Results | Level 4 |
Conflict Resolution | Level 4 |