Investigates, reports, and responds to detected cyber incidents.
Maintains system cybersecurity monitoring operations, and performs cyber incident triage to determine scope, urgency, and potential impact of the incident. Identifies the specific vulnerability and makes recommendations for remediation. Proactively searches for threats using a variety of Computer Network Defense (CND) tools, including intrusion detection system alerts, firewall and network traffic logs, and host system logs. Documents all activities that occurred during the incident using established methodologies and procedures. Conducts a root cause analysis for each incident to define follow-up action items and to make recommendations to stakeholders. Develops and maintains thorough, up-to-date knowledge of cybersecurity threats and incident response best practices.
| Job Title | Job Description | |
|---|---|---|
| 1 | Trainer II | The Trainer II monitors the effectiveness of training on employees using individual or group performance results. Delivers company training programs and workshops to employees and managers. Being a Trainer II contributes to new training program design and existing program enhancements. Collects feedback on sessions from attendees to use for future improvements to content and presentation. In addition, Trainer II develops and creates lesson plans and training aids. May specialize in a particular subject, training program, or function of the company. Training programs may typically include topics such as supervisory/management training, work skills training, team building, and communications. Requires a bachelor's degree. Typically reports to a manager. Being a Trainer II gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Trainer II typically requires 2 to 4 years of related experience. |
| 2 | Marketing Generalist II | The Marketing Generalist II collects and monitors various marketing metrics to track the performance of marketing initiatives and summarizes insights to inform management. Analyzes and interprets marketing data to support an organization's marketing strategy. Being a Marketing Generalist II assists with the development of marketing materials, campaigns, and promotions. Utilizes research and analysis to define market segments and assists with developing targeted messaging. In addition, Marketing Generalist II collaborates with various stakeholders to ensure product design, marketing strategy, and organizational goals are aligned. Maintains knowledge of competitor strategies, industry trends, and consumer preferences to identify marketing opportunities or strategy improvements. May develop or lead consumer surveys to improve and refine the understanding of consumer behavior or preferences. Requires a bachelor's degree. Typically reports to a manager. Being a Marketing Generalist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Marketing Generalist II typically requires 2-4 years of related experience. |
| 3 | Compliance Analyst II | The Compliance Analyst II monitors activities impacted by regulatory requirements related to the organization's governance and any industry-specific or location-specific laws. Supports the development and implementation of compliance programs, policies, reporting, and practices for an organization or business. Being a Compliance Analyst II implements changes to compliance processes due to new or amended regulations. Utilizes established internal controls and auditing systems to identify, detect, and correct noncompliance. In addition, Compliance Analyst II prepares and updates communication materials. Assists with training initiatives that inform stakeholders about compliance requirements. Requires a bachelor's degree or equivalent. Typically reports to a supervisor or manager. Being a Compliance Analyst II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Compliance Analyst II typically requires 2-4 years of related experience. |
| 4 | Curriculum Developer II | The Curriculum Developer II conducts skill assessments and collects input to identify training or development needs, goals, gaps, and requirements. Designs and develops training programs, curriculum, methods, and materials for various audiences, including employees, managers, customers, or other learners. Being a Curriculum Developer II develops curricula supporting defined competency models or skill frameworks. Consults with subject matter experts to define learning objectives and to design appropriate course content and training curriculum. In addition, Curriculum Developer II writes and edits outlines, syllabus, lecture notes, and materials for in-person or online courses and self-study programs. Evaluates the software or collaboration tools to be selected for training. Establishes metrics to use to evaluate training effectiveness. May collaborate with vendors that provide training materials or conduct training. May coach trainers. Requires a bachelor's degree. Typically reports to a manager. Being a Curriculum Developer II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Curriculum Developer II typically requires 2 -4 years of related experience. |
| 5 | IT Incident Response Management Manager | The IT Incident Response Management Manager assesses the nature of the incident and determines what resources are needed to resolve the situation and restore service. Manages all aspects of technical incident response from initiation to conclusion. Being an IT Incident Response Management Manager leads communications and conference calls with the team, stakeholders, customers, and others to provide updates. Coordinates all efforts to contain and resolve the incident. In addition, IT Incident Response Management Manager documents all activities occurring during the incident following policy and using established methodologies. Conducts a root cause analysis for each incident to define follow-up action items and to make recommendations to stakeholders. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The IT Incident Response Management Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as an IT Incident Response Management Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
| Skills | Proficiency Level |
|---|---|
| Standard Operating Procedures (SOP) | Level 2 |
| Analytical Thinking | Level 2 |
| Attention to Detail | Level 3 |