Maintains records, compiles information, and submits the necessary forms in order to keep agents licensed.
Ensures the timely submission of materials to state agencies in order to guarantee licenses and license renewals.
| Job Title | Job Description | |
|---|---|---|
| 1 | Dispatch Operations Specialist II | The Dispatch Operations Specialist II maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Being a Dispatch Operations Specialist II ensures drivers are compliant with all DOT, state, local, and company regulations. Records driver assignments, delivery time, and other transportation data in a computer database to track metrics. In addition, Dispatch Operations Specialist II requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Dispatch Operations Specialist II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Dispatch Operations Specialist II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
| 2 | Sales Coach/Trainer II | The Sales Coach/Trainer II designs and delivers training sessions on company products, business practices, and other topics as needed. Ensures the maximum effectiveness of the sales force by developing and implementing training programs. Being a Sales Coach/Trainer II requires a bachelor's degree in a related area. Monitors and reports on the effectiveness of training programs and may conduct initial needs analysis. In addition, Sales Coach/Trainer II typically reports to a supervisor or manager. Working as a Sales Coach/Trainer II typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. |
| 3 | Agent Licensing Compliance Manager | The Agent Licensing Compliance Manager ensures compliance with all applicable regulations; maintains all necessary records. Oversees the licensing of employees responsible for the sale and marketing of insurance, loan, or investment products. Being an Agent Licensing Compliance Manager typically reports to a head of a unit/department. May require a bachelor's degree in area of specialty. The Agent Licensing Compliance Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Agent Licensing Compliance Manager typically requires 3+ years of managerial experience. |
| 4 | IT Agreements and Contracts Manager | The IT Agreements and Contracts Manager works with the Business Development team in establishing agreements that reflect the interests of partners and the company. Creates, writes, negotiates and reviews hardware or software licensing contracts. Being an IT Agreements and Contracts Manager ensures contract performance and rewrites or amends as necessary. Also works with legal counsel when drafting licensing agreements. In addition, IT Agreements and Contracts Manager requires a bachelor's degree. Must have a solid understanding of web technology. Typically reports to a head of a unit/department. The IT Agreements and Contracts Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an IT Agreements and Contracts Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 5 | Ethics and Compliance Analyst II | The Ethics and Compliance Analyst II assists with the delivery and maintenance of programs to assess and manage legal and regulatory compliance risks and establish high ethical standards of conduct for the organization. Supports and coordinates the activities of the organization's global ethics and compliance function. Being an Ethics and Compliance Analyst II supports or delivers employee training programs that raise awareness about ethics-related topics such as Anti-Bribery, Anti-Corruption, Antitrust, Conflicts of Interest, and others. Prepares materials that communicate the organization's ethical standards, policies, and regulations. In addition, Ethics and Compliance Analyst II generates reports of compliance monitoring statistics, investigations, outcomes, and remediations of any non-compliant actions. May administer reporting systems or helplines for employees, customers, contractors, and other stakeholders to disclose violations of the organization's ethical standards, violations of law, or policies without fear of retaliation. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being an Ethics and Compliance Analyst II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as an Ethics and Compliance Analyst II typically requires 2-4 years of related experience. |
| Skills | Proficiency Level |
|---|---|
| Gathering Information | Level 2 |
| Attention to Detail | Level 2 |
| Time Management | Level 2 |