Directs all aspects of an organization's logistics management function to control, deliver, and distribute products and materials to the destination.
Leads the execution of an overall strategy, metrics, and processes to deploy an optimized logistic network and operations. Oversees critical and related inventory, distribution, and transportation functions that support the achievement of organizational goals and KPI's for product delivery and customer satisfaction. Establishs governance and quality auditing processes to monitor vendor performance and drive continuous improvement. Utilizes analytics to monitor and measure performance, identify problems in operations, and achieve high performance at optimal cost.
Job Title | Job Description | |
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1 | Dispatch Operations Specialist II | The Dispatch Operations Specialist II maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Being a Dispatch Operations Specialist II ensures drivers are compliant with all DOT, state, local, and company regulations. Records driver assignments, delivery time, and other transportation data in a computer database to track metrics. In addition, Dispatch Operations Specialist II requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Dispatch Operations Specialist II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Dispatch Operations Specialist II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
2 | Strategic Sales Director | The Strategic Sales Director sets short- and long-term sales strategies and evaluates effectiveness of current sales programs. Directs and oversees an organization's sales policies, objectives, and initiatives. Being a Strategic Sales Director requires a bachelor's degree. Recommends product or service enhancements to improve customer satisfaction and sales potential. In addition, Strategic Sales Director typically reports to an executive. The Strategic Sales Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Strategic Sales Director typically requires 5+ years of managerial experience. |
3 | Expeditor/Traffic Manager | The Expeditor/Traffic Manager selects appropriate delivery methods to minimize delivery costs and maximize customer satisfaction. Develops and maintains transportation and distribution procedures to maximize delivery efficiency. Being an Expeditor/Traffic Manager may require a bachelor's degree. Analyzes, handles, and reviews loss and damage claims caused by accidents. In addition, Expeditor/Traffic Manager typically reports to a director. The Expeditor/Traffic Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Expeditor/Traffic Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
4 | Safety Programs Compliance Director | The Safety Programs Compliance Director ensures the workplace is in compliance with OSHA and other state, local, or industry specific regulations and that periodic safety audits are conducted. Directs, develops, and oversees the general health and safety policies and procedures of the organization. Being a Safety Programs Compliance Director develops a systemic process to collect data and analyze the causes of accidents and generate required reporting. Provides programs that ensure a safe workplace including safety orientations, skill training, emergency preparedness, proper job instruction, hazardous material disposal procedures, and the use of protective equipment. In addition, Safety Programs Compliance Director implements initiatives to reduce and prevent accidents, occupational illnesses, and exposure to long-term health hazards. Requires a bachelor's degree. Typically reports to top management. The Safety Programs Compliance Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Safety Programs Compliance Director typically requires 5+ years of managerial experience. |
5 | Logistics Operations Manager | The Logistics Operations Manager creates procedures for logistics management to optimize product workflow and minimize cost. Manages and plans for logistics policies, objectives, and initiatives. Being a Logistics Operations Manager typically requires a bachelor's degree. Has responsibilities for vendor selection and negotiation, distribution, transportation, and inventory control. In addition, Logistics Operations Manager typically reports to a senior manager. The Logistics Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Logistics Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
Skills | Proficiency Level |
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Business Acumen | Level 3 |
Business Performance Management | Level 3 |
Key Performance Indicators (KPI) | Level 4 |