Supervises mailroom activities, including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail.
Ensures packages are delivered efficiently. May manage office supply inventory process. Reorders items as needed, receives and delivers office supplies.
| Job Title | Job Description | |
|---|---|---|
| 1 | Administrative Postal and Messenger Services - Entry | The Administrative Postal and Messenger Services - Entry collects and processes outgoing mail. Receives, sorts and distributes incoming mail. Being an Administrative Postal and Messenger Services - Entry typically requires a high school diploma or its equivalent. Operates postage machine and other mailroom equipment as needed. In addition, Administrative Postal and Messenger Services - Entry typically reports to a Mailroom Supervisor. Being an Administrative Postal and Messenger Services - Entry possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. |
| 2 | Administrative Postal and Messenger Services Manager | The Administrative Postal and Messenger Services Manager monitors inventory, checks and reorders items as needed. Directs and oversees mailroom activities including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail. Being an Administrative Postal and Messenger Services Manager may require a bachelor's degree. Receives and allocates office supplies. In addition, Administrative Postal and Messenger Services Manager typically reports to a manager or head of a unit/department. The Administrative Postal and Messenger Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Administrative Postal and Messenger Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 3 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
| 4 | Claims Investigations Supervisor II | The Claims Investigations Supervisor II oversees the investigation of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Supervises most activities in the claims department. Being a Claims Investigations Supervisor II supervises negotiations to settle claims out-of-court up to a predetermined limit. Interacts with claimants and oversees the review of claim forms and other records to determine insurance coverage. In addition, Claims Investigations Supervisor II refers claims exceeding authorized limits to next level of supervision. May be responsible for reviewing and processing highly complex or high-value claims. May assists in training subordinate Property and Casualty Claims Examiners and Adjusters. A level II supervisor has authority for personnel actions and oversees most day to day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Claims Investigations Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Claims Investigations Supervisor II typically requires 3 years experience in the related area as an individual contributor. |
| 5 | Corporate Compliance Supervisor | The Corporate Compliance Supervisor monitors all activities impacted by regulatory requirements related to the organization's governance and any industry-specific or location-specific laws. Supervises the compliance programs, policies, reporting, and practices for an organization or business. Being a Corporate Compliance Supervisor implements risk-based compliance testing of existing procedures and controls to identify, detect, and correct noncompliance. Utilizes established internal controls and auditing systems that monitor and report on regulated activities and processes. In addition, Corporate Compliance Supervisor implements changes to compliance processes due to new or amended regulations. Supports communication and training initiatives that inform stakeholders about compliance requirements. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Corporate Compliance Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Corporate Compliance Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
| Skills | Proficiency Level |
|---|---|
| Knowledge of Organization | Level 3 |
| Planning and Organizing | Level 3 |
| Coordination | Level 3 |