Sample Job Description for Mailroom Operations Supervisor

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Mailroom Operations Supervisor Job Overview

Mailroom Operations Supervisor Job Description Sample

Supervises mailroom activities, including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail.

JOB LEVEL
M00
EDUCATION/DEGREE
High School Diploma or Technical Certificate
REPORTS TO
Manager
Salary Range
BASE 50%
$56,120
TOTAL 50%
$57,220
Job Responsibilities for Mailroom Operations Supervisor

Ensures packages are delivered efficiently. May manage office supply inventory process. Reorders items as needed, receives and delivers office supplies.

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Job Title Job Description
1 Administrative Postal and Messenger Services - Entry The Administrative Postal and Messenger Services - Entry collects and processes outgoing mail. Receives, sorts and distributes incoming mail. Being an Administrative Postal and Messenger Services - Entry typically requires a high school diploma or its equivalent. Operates postage machine and other mailroom equipment as needed. In addition, Administrative Postal and Messenger Services - Entry typically reports to a Mailroom Supervisor. Being an Administrative Postal and Messenger Services - Entry possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
2 Human Resource Information System Supervisor The Human Resource Information System Supervisor reviews data input and output reporting for accuracy. Supervises the HRIS (Human Resources Information Systems) platform and maintenance of data. Being a Human Resource Information System Supervisor typically requires a bachelor's degree or equivalent. Monitors and improves data collection and reporting procedures for efficiency. In addition, Human Resource Information System Supervisor typically reports to a manager or head of a unit/department. The Human Resource Information System Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Human Resource Information System Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
3 Administrative Postal and Messenger Services Manager The Administrative Postal and Messenger Services Manager monitors inventory, checks and reorders items as needed. Directs and oversees mailroom activities including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail. Being an Administrative Postal and Messenger Services Manager may require a bachelor's degree. Receives and allocates office supplies. In addition, Administrative Postal and Messenger Services Manager typically reports to a manager or head of a unit/department. The Administrative Postal and Messenger Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Administrative Postal and Messenger Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
4 Sales Team Supervisor The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor.
5 Office Operations Supervisor The Office Operations Supervisor implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Supervisor oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Office Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

Mailroom Operations Supervisor Skills & Proficiency Level

Skills Proficiency Level
Knowledge of Organization Level 3
Planning and Organizing Level 3
Coordination Level 3