Performs and oversees various administrative functions and processes and acts as the organization's point person for outside vendors and service providers.
Plans and coordinates office-wide facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders. Monitors inventory and places orders for office equipment, supplies, or provisions. Manages or administers accounting processes, including budgeting, invoice processing, employee expense reports, reimbursements, petty cash, and time tracking. May support HR activities or initiatives with employee onboarding and interview coordination, and training. Performs company database or system administration tasks, including data input, reporting, user support, and upgrades. Resolves day-to-day problems and coordinates with stakeholders to obtain solutions.
| Job Title | Job Description | |
|---|---|---|
| 1 | Intermediate Buyer | The Intermediate Buyer qualifies vendors, evaluates bids, and negotiates prices and terms for purchased goods and services. Purchases materials, supplies and services at the most favorable terms for the organization. Being an Intermediate Buyer may require a bachelor's degree or its equivalent. Tracks purchases, monitors vendor quality, and maintains a current database of vendor information. In addition, Intermediate Buyer typically reports to a supervisor or manager. Being an Intermediate Buyer gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as an Intermediate Buyer typically requires 2 to 4 years of related experience. |
| 2 | Intermediate Employment Representative | The Intermediate Employment Representative contacts with candidates and confirms interview schedules. Recruits potential employees via recruiting website, employee referrals, on-site recruiting and other sources. Being an Intermediate Employment Representative makes offers and conducts orientation for new employees. Checks candidates work history, competency and other qualifications. In addition, Intermediate Employment Representative assists in developing interview questions with hiring manager. Performs exit interviews and processes change of employee status. Requires an associate's degree of human resources. Typically reports to a supervisor or manager. Being an Intermediate Employment Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as an Intermediate Employment Representative typically requires 2 to 4 years of related experience. |
| 3 | Office Operations Manager | The Office Operations Manager develops and implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Manager oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Operations Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Office Operations Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
| 4 | Administrative Services - Clerical - Entry | The Administrative Services - Clerical - Entry gathers, compiles, and verifies information and performs data entry. Performs clerical tasks such as answering telephones, handling mail, operating office equipment and maintaining office supplies. Being an Administrative Services - Clerical - Entry typically reports to a supervisor or manager. Typically requires a high school diploma or its equivalent. Being an Administrative Services - Clerical - Entry possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. |
| 5 | Administrative Services - Clerical - Intermediate | The Administrative Services - Clerical - Intermediate gathers, compiles, and verifies information and performs data entry. Performs clerical tasks such as answering telephones, handling mail, operating office equipment and maintaining office supplies. Being an Administrative Services - Clerical - Intermediate typically reports to a supervisor or manager. Typically requires a high school diploma or its equivalent. Being an Administrative Services - Clerical - Intermediate gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Administrative Services - Clerical - Intermediate typically requires 1-3 years of related experience or may have 0 years of experience plus an associates degree, or additional training, or certification. |
| Skills | Proficiency Level |
|---|---|
| Knowledge of Organization | Level 2 |
| Attention to Detail | Level 3 |
| Followership | Level 3 |