Sample Job Description for Office Operations Manager

Job Description Management

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Office Operations Manager Job Overview

Office Operations Manager Job Description Sample

Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control.

JOB LEVEL
M01
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Head of a Unit/Department
Salary Range
BASE 50%
$87,000
TOTAL 50%
$91,300
Job Responsibilities for Office Operations Manager

Develops and implements procedures and policies for all administrative activities. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance.

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Job Title Job Description
1 EDI Application Interface Development Manager The EDI Application Interface Development Manager develops and implements an EDI strategy to support organizational initiatives. Oversees staff responsible for design and development of EDI application interfaces and maps. Being an EDI Application Interface Development Manager requires a bachelor's degree in area of specialty. Manages and leads the EDI project including documentation, quality assurance, implementation support, and workflow management. In addition, EDI Application Interface Development Manager typically reports to top management. The EDI Application Interface Development Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an EDI Application Interface Development Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
2 Administrative Services - Clerical - Entry The Administrative Services - Clerical - Entry gathers, compiles, and verifies information and performs data entry. Performs clerical tasks such as answering telephones, handling mail, operating office equipment and maintaining office supplies. Being an Administrative Services - Clerical - Entry typically reports to a supervisor or manager. Typically requires a high school diploma or its equivalent. Being an Administrative Services - Clerical - Entry possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
3 Administrative Services - Clerical - Intermediate The Administrative Services - Clerical - Intermediate gathers, compiles, and verifies information and performs data entry. Performs clerical tasks such as answering telephones, handling mail, operating office equipment and maintaining office supplies. Being an Administrative Services - Clerical - Intermediate typically reports to a supervisor or manager. Typically requires a high school diploma or its equivalent. Being an Administrative Services - Clerical - Intermediate gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Administrative Services - Clerical - Intermediate typically requires 1-3 years of related experience or may have 0 years of experience plus an associates degree, or additional training, or certification.
4 Office Operations Supervisor The Office Operations Supervisor implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Supervisor oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Office Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
5 Administrative Services - Clerical - Senior The Administrative Services - Clerical - Senior gathers, compiles, and verifies information and performs data entry. Performs clerical tasks such as answering telephones, handling mail, operating office equipment and maintaining office supplies. Being an Administrative Services - Clerical - Senior requires a high school diploma or its equivalent. A wide degree of creativity and latitude is expected. In addition, Administrative Services - Clerical - Senior typically reports to a supervisor or manager. Being an Administrative Services - Clerical - Senior has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as an Administrative Services - Clerical - Senior typically requires 3-5 years of related experience.

Office Operations Manager Skills & Proficiency Level

Skills Proficiency Level
Knowledge of Organization Level 3
Planning and Organizing Level 3
Internal Resource Coordination Level 3