Supervises a team of operators responsible for the setup and operation of packaging machines that fill, secure, and label containers according to SOP and customer specifications.
Reviews work orders and packing specifications. Inspects and verifies finished packaged goods. Troubleshoots and resolves machine malfunctions and set up issues. Ensures the team meets all production targets and quality standards. Completes all required data entry and reporting. Trains and coaches team members. Observes and ensures compliance with all safety, environmental, sanitation requirements, and GMP guidelines.
| Job Title | Job Description | |
|---|---|---|
| 1 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
| 2 | Packing Line Operations Manager | The Packing Line Operations Manager observes, analyzes, and researches packaging line operation to develop and implement scientific and efficient process. Manages and oversees the packaging staff on designated shift to achieve operational objectives. Being a Packing Line Operations Manager provides staff with directions on materials and equipment for each package. Implements quality control check to ensure the packaging meets environment, health, and safety regulations. In addition, Packing Line Operations Manager may require a bachelor's degree. Typically reports to a head of a unit/department. The Packing Line Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Packing Line Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 3 | Entry Packaging Engineer | The Entry Packaging Engineer tests, analyzes, and selects materials for packaging based on durability and cost effectiveness. Designs product packaging to ensure product integrity and appeal under varying shipping and display conditions. Being an Entry Packaging Engineer may require a bachelor's degree. Helps ensure packaging complies with all regulations. In addition, Entry Packaging Engineer typically reports to a supervisor or manager. Being an Entry Packaging Engineer works on projects/matters of limited complexity in a support role. Work is closely managed. Working as an Entry Packaging Engineer typically requires 0-2 years of related experience. |
| 4 | Lead Packaging Engineer | The Lead Packaging Engineer tests, analyzes, and selects materials for packaging based on durability and cost effectiveness. Designs product packaging to ensure product integrity and appeal under varying shipping and display conditions. Being an Lead Packaging Engineer requires a bachelor's degree. Leads the evaluation of the effectiveness of new package designs and ensures compliance with all requirements and regulations. In addition, Lead Packaging Engineer typically reports to a manager or head of a unit/department. Being an Lead Packaging Engineer works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Works autonomously. Goals are generally communicated in solution or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Working as an Lead Packaging Engineer typically requires 10+ years of related experience. |
| 5 | Claims Administration Supervisor II | The Claims Administration Supervisor II assigns and monitors caseloads to balance workload and meet established service and quality standards. Supervises activities in the claims department to ensure efficient and accurate handling of assigned claims. Being a Claims Administration Supervisor II provides coaching, training, and day-to-day technical guidance to support staff development and performance. Reviews claims decisions, reserves, and settlements to verify accuracy and adherence to authority limits. In addition, Claims Administration Supervisor II resolves escalated claims issues and complex inquiries from claimants, policyholders, and providers. Ensures compliance with company procedures, regulatory requirements, and documentation standards. Requires a bachelor's degree. Typically reports to a manager. The Claims Administration Supervisor II supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Claims Administration Supervisor II typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
| Skills | Proficiency Level |
|---|---|
| Standard Operating Procedures (SOP) | Level 3 |
| Planning and Organizing | Level 2 |
| Coordination | Level 2 |