Sample Job Description for PC Helpdesk Technician II
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PC Helpdesk Technician II Job Overview
PC Helpdesk Technician II Job Description Sample
Install, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
JOB LEVEL
A02
EDUCATION/DEGREE
Associate's Degree
REPORTS TO
Project Leader or Supervisor
Salary Range
BASE 50%
$60,790
TOTAL 50%
$61,990
Job Responsibilities for PC Helpdesk Technician II
Resolves internal user problems and ensures correct operation of personal computers. Maintains parts inventory and logs all service/repair activity. May perform system setups for new hires.
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PC Helpdesk Technician II Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Standard Operating Procedures (SOP) | Level 2 |
| Attention to Detail | Level 3 |
| Maintaining Focus | Level 2 |
