Develops, implements, and administers programs that evaluate, measure, and improve employee performance.
Conducts assessment activities to evaluate and identify the current and emerging skills, competencies, and behaviors required to achieve desired organizational results and prepare for future needs. Designs performance management strategies and processes that measure outcomes, identify areas for improvement, and align teams to organizational goals. Identifies the types of training and development and resources needed to achieve workforce performance improvements. Encourages a culture of objective setting and result measurement aligned to pay and rewards using tools, training, and communication.
| Job Title | Job Description | |
|---|---|---|
| 1 | Database Engineer, Intermediate | The Database Engineer, Intermediate assists with the implementation and design of the databases. Assists in the planning and engineering of an organization's databases. Being a Database Engineer, Intermediate evaluates existing database design to determine necessary updates and integration requirements of new design, and to ensure final solutions meet organizational needs. Monitors the performance, scalability and security. In addition, Database Engineer, Intermediate requires comprehensive knowledge of database technologies, along with solid coding and computer system skills. Typically requires a bachelor's degree. Typically reports to a manager. Being a Database Engineer, Intermediate gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Database Engineer, Intermediate typically requires 2 to 4 years of related experience. |
| 2 | Database Engineer, Specialist | The Database Engineer, Specialist designs, codes, tests, debugs, and documents complex databases. Develops or modifies procedures to solve complex database design problems, including performance, scalability, security and integration issues. Being a Database Engineer, Specialist requires comprehensive knowledge of database technologies, along with solid coding and computer system skills. Competent to work at the highest technical level of all phases of database engineering activities. In addition, Database Engineer, Specialist typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Database Engineer, Specialist is a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. Working as a Database Engineer, Specialist typically requires 7+ years of related experience. |
| 3 | Web Operations and Performance Administrator | The Web Operations and Performance Administrator monitors usage and performance, creates and maintains backups, and troubleshoots and resolves issues as they arise. Maintains hardware and software critical to the functionality of the organization's Internet/intranet. Being a Web Operations and Performance Administrator typically reports to a manager. Typically requires a bachelor's degree. Being a Web Operations and Performance Administrator contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Web Operations and Performance Administrator typically requires 4 to 7 years of related experience. |
| 4 | Computer Operations and Monitoring Specialist II | The Computer Operations and Monitoring Specialist II performs routine tasks to maintain computer equipment and their peripherals. Operates and monitors computer equipment. Being a Computer Operations and Monitoring Specialist II may require an associate's degree or its equivalent. Observes peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage. In addition, Computer Operations and Monitoring Specialist II typically reports to a project leader or manager. Being a Computer Operations and Monitoring Specialist II works under moderate supervision. Gains or has attained full proficiency in a specific area of discipline. Working as a Computer Operations and Monitoring Specialist II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
| 5 | Tech Training Instructor II | The Tech Training Instructor II determines training objectives. Creates and conducts technical training programs. Being a Tech Training Instructor II lectures on the safety, installation, programming, maintenance, and repair of software, machinery, and equipment. Writes training programs, including outline, text, handouts, and tests, and designs laboratory exercises. In addition, Tech Training Instructor II administers written and practical exams and writes performance reports to evaluate trainees' performance. Requires a bachelor's degree. Typically reports to a manager. Being a Tech Training Instructor II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Tech Training Instructor II typically requires 2 -4 years of related experience. |
| Skills | Proficiency Level |
|---|---|
| Business Acumen | Level 2 |
| Key Performance Indicators (KPI) | Level 3 |
| Consulting | Level 2 |