Supervises merchandising operations and executes merchandising plans to deliver volume and profit goals.
Implements merchandising plans for categories and locations. Collaborates with marketing, finance, and buying to work with new suppliers and produce product inventories that reflect consumer preferences and drive sales. Coaches and mentors merchandising staff to deliver product assortments that reflect branding, buying trends and support seasonal customer demand.
| Job Title | Job Description | |
|---|---|---|
| 1 | Retail Merchandising Associate | The Retail Merchandising Associate works closely with store sales staff with regard to shelf maintenance and trains staff on appropriate merchandising standards. Works within a retail environment to effectively merchandise products by applying appropriate store-wide and/or corporate-wide standards. Being a Retail Merchandising Associate may oversee one store or a group of area stores. Often responsible for promotional signage. In addition, Retail Merchandising Associate may require a bachelor's degree. Typically reports to a supervisor or manager. Being a Retail Merchandising Associate gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Retail Merchandising Associate typically requires 2 to 4 years of related experience. |
| 2 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
| 3 | Retail Merchandising Senior Director | The Retail Merchandising Senior Director utilizes sales, research, and trend analytics to develop strategies for merchandise categories and optimize product assortments. Directs and develops merchandising plans and operational systems to achieve financial objectives. Being a Retail Merchandising Senior Director partners across functions to manage vendor relationships, identify new vendors, and negotiate favorable contract terms. Develops merchandise plans and pricing that support key strategic initiatives, launches, top sellers, seasonal campaigns, and trends. In addition, Retail Merchandising Senior Director requires a bachelor's degree in marketing, merchandising, business or other related field. Typically reports to top management. The Retail Merchandising Senior Director manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Working as a Retail Merchandising Senior Director typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. |
| 4 | Claims Administration Supervisor II | The Claims Administration Supervisor II assigns and monitors caseloads to balance workload and meet established service and quality standards. Supervises activities in the claims department to ensure efficient and accurate handling of assigned claims. Being a Claims Administration Supervisor II provides coaching, training, and day-to-day technical guidance to support staff development and performance. Reviews claims decisions, reserves, and settlements to verify accuracy and adherence to authority limits. In addition, Claims Administration Supervisor II resolves escalated claims issues and complex inquiries from claimants, policyholders, and providers. Ensures compliance with company procedures, regulatory requirements, and documentation standards. Requires a bachelor's degree. Typically reports to a manager. The Claims Administration Supervisor II supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Claims Administration Supervisor II typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
| 5 | Retail Merchandising Manager | The Retail Merchandising Manager utilizes customer insights, consumer trends, buying patterns, sales and inventory metrics, forecasting, and competitive landscape to partner across functions like finance, buying, and marketing to develop effective plans. Manages merchandising operations, develops and executes merchandising plans that will deliver volume and profit goals. Being a Retail Merchandising Manager trains and coaches merchandising staff to ensure that the product assortment reflects branding, seasonal, and customer demand. Identifies new suppliers and products that reflect consumer preferences and drive sales. In addition, Retail Merchandising Manager requires a bachelor's degree in marketing, merchandising, business or other related field. Typically reports to top management. The Retail Merchandising Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Retail Merchandising Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
| Skills | Proficiency Level |
|---|---|
| Business Acumen | Level 2 |
| Key Performance Indicators (KPI) | Level 2 |
| Budgeting | Level 1 |