Sample Job Description for Senior Call Center Inside Sales Representative

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Senior Call Center Inside Sales Representative Job Overview

Senior Call Center Inside Sales Representative Job Description Sample

Makes and receives calls primarily focused on selling and promoting products or services.

JOB LEVEL
A03
EDUCATION/DEGREE
High School Diploma or Technical Certificate
REPORTS TO
Supervisor
Salary Range
BASE 50%
$52,190
TOTAL 50%
$59,090
Job Responsibilities for Senior Call Center Inside Sales Representative

Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional products and tracks prospect interactions in the system.

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Senior Call Center Inside Sales Representative Skills & Proficiency Level

Skills Proficiency Level
Products And Services Level 3
Self-Motivation Level 3
Problem Solving Level 3

Career Path for Senior Call Center Inside Sales Representative