Maintains and supports the integrity of the operating system environment and various computer systems.
Performs systems maintenance tasks, such as system back-up, recovery, and file maintenance to promote uptime and efficient performance. Acquires, installs, and tests system software upgrades and computer components. Configures software and resolves technical problems. Maintains documentation of IT infrastructure and troubleshooting procedures.
| Job Title | Job Description | |
|---|---|---|
| 1 | Electrician - Apprentice | The Electrician - Apprentice ensures all work performed meets required safety codes and is properly inspected. Inspects, repairs, installs, and maintains electrical systems, machinery, and equipment. Being an Electrician - Apprentice typically requires a high school diploma or its equivalent. Uses a variety of tools and equipment, such as power construction equipment, measuring devices, power tools, and testing equipment. In addition, Electrician - Apprentice typically reports to a supervisor or manager. Typically requires an Electrician's license from the state. Being an Electrician - Apprentice gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Electrician - Apprentice typically requires 1-3 years of related experience or may have 0 years of experience plus an associates degree, or additional training, or certification. |
| 2 | Webmaster I | The Webmaster I coordinates across the organization to publish or develop new content. Develops and maintains an organization's web site or intranet site. Being a Webmaster I monitors site traffic and helps scale site capacity to meet traffic demands and performance expectations. Designs the look and feel for the site. In addition, Webmaster I performs backups, manages databases, and administers security. Must have a working knowledge of HTML, JavaScript, and SQL. Typically requires a bachelor's degree or its equivalent. Typically reports to a manager. Being a Webmaster I gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Webmaster I typically requires 2 to 4 years of related experience. |
| 3 | Information Systems Architect V | The Information Systems Architect V designs systems to consider functional requirements, scalability, and security. Responsible for the architectural design, development, and deployment of an organization's overall IT systems. Being an Information Systems Architect V researches, identifies, selects, and tests technology products required for solution delivery. Defines system solutions based on user needs, cost, and required integration with existing applications, systems, or platforms. In addition, Information Systems Architect V establishes, implements, and documents technology integrations or migration strategies. Requires a bachelor's degree. Typically reports to a manager. Being an Information Systems Architect V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as an Information Systems Architect V typically requires 10+ years of related experience. |
| 4 | Collaboration Systems Specialist | The Collaboration Systems Specialist defines business requirements and selects collaborative software to meet these requirements. Oversees the development and deployment of the organization's groupware initiative. Being a Collaboration Systems Specialist typically oversees internet access, document sharing, email or other messaging systems. Implements hardware or software, troubleshoots, and may train end-users. In addition, Collaboration Systems Specialist coordinates with end-users to define needs or areas for improvement. Ensures that all updates or upgrades are appropriately integrated into existing networks. Provides technical support, troubleshooting and training on groupware systems and makes suggestions regarding future groupware needs. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Collaboration Systems Specialist typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. |
| 5 | Enterprise Resource Planning Administrator II | The Enterprise Resource Planning Administrator II processes, validates, and maintains ERP data to ensure accurate system records. Responsible for the administration of an organization's ERP system to facilitate reliable performance, integrity, and security. Being an Enterprise Resource Planning Administrator II assists and supports the planning, testing, and deployment of new ERP modules, upgrades, and patches. Monitors ERP security and manages user access and permissions. In addition, Enterprise Resource Planning Administrator II documents ERP system processes and may conduct end-user training to promote effective use and best practices. Tracks and manages support requests to ensure timely resolution of issues or bugs. Maintains, generates, and analyses ERP reports to support organizational planning. Requires a bachelor's degree. Typically reports to a manager. Being an Enterprise Resource Planning Administrator II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as an Enterprise Resource Planning Administrator II typically requires 2-4 years of related experience. |
| Skills | Proficiency Level |
|---|---|
| Attention to Detail | Level 2 |
| Time Management | Level 2 |
| Initiative | Level 2 |