Leads the overall Program Management Office (PMO) to ensure programs and projects meet organizations standards.
Mentors project leaders to improve processes, procedures and standards based on program's needs. Works with other department leaders to implement organization's blueprints accurately.
Job Title | Job Description | |
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1 | Vice President of Claims | The Vice President of Claims is responsible for managing and implementing claims programs for all lines of insurance. Plans and directs all aspects of an organization's insurance claims function. Being a Vice President of Claims develops procedures and policies to enhance and improve the processing, investigation, and settlement of claims. Directs the review and settlement of complex or high dollar claims. In addition, Vice President of Claims ensures legal examinations are made when appropriate. Requires a bachelor's degree. Typically reports to top management. The Vice President of Claims manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. Working as a Vice President of Claims typically requires 8+ years of managerial experience. |
2 | Office Operations Manager | The Office Operations Manager develops and implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Manager oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Operations Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Office Operations Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
3 | Head of Employee Training & Development | The Head of Employee Training & Development collaborates with functional management teams to assess training and development needs as well as to gauge the effectiveness of established programs. Leads the development and implementation of all aspects of an organization's training programs, policies, and objectives to develop and maintain an effective workforce. Being a Head of Employee Training & Development reviews new training techniques and suggests enhancements to existing training programs. Develops a strategic plan to implement an efficient and responsive training services team and relevant programs. In addition, Head of Employee Training & Development oversees relationship with vendors to ensure outside training programs are effective and provide a good return on investment. May lead or contribute to a succession planning process. Requires a bachelor's degree. Typically reports to top human resources management. The Head of Employee Training & Development manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. Working as a Head of Employee Training & Development typically requires 8+ years of managerial experience. |
4 | Program Administrative Manager | The Program Administrative Manager negotiates and prepares contracts by considering the financial conditions, resources, and contractual requirements. Coordinates and monitors the scheduling, pricing, and technical performance of company programs. Being a Program Administrative Manager ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments. Develops new business and expands product line. In addition, Program Administrative Manager ensures projects are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations. Prepares proposals to win new programs. Requires a bachelor's degree. Typically reports to a department head. The Program Administrative Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Program Administrative Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
5 | Top Supply & Logistics Executive | The Top Supply & Logistics Executive develops policies and procedures for logistic processes in order to ensure compliance with established standards and regulations. Plans and directs all aspects of an organization's logistics management functions. Being a Top Supply & Logistics Executive typically reports to top management. Requires a bachelor's degree. The Top Supply & Logistics Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. Working as a Top Supply & Logistics Executive typically requires 8+ years of managerial experience. |
Skills | Proficiency Level |
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Quality Management | Level 4 |
Resource Management | Level 4 |
Driving Results | Level 4 |