Oversees activities of the underwriting department.
Provides supervision for a group of underwriters who review, analyze, and inspect insurance risk. Ensures compliance with all industry and governmental regulations. Follows established procedures regarding risk management, application and renewal, and acceptance and rejection. Develops underwriting team expertise with coaching, support and educational programs.
| Job Title | Job Description | |
|---|---|---|
| 1 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
| 2 | Top Group Underwriting Executive | The Top Group Underwriting Executive ensures profitability, growth, and efficiencies that align with the organization's goals and objectives. Leads and directs underwriting strategy, operations, and policy development across product lines. Being a Top Group Underwriting Executive researches competitors and market conditions to develop and maintain risk selection criteria and methods that support sound risk management. Establishes financial control guidelines, tools, administrative standards, and best practices. In addition, Top Group Underwriting Executive requires a bachelor's degree. Typically requires Chartered Life Underwriter (CLU) certification or Fellow Life Management Institute (FLMI) designation. Typically reports to top management. The Top Group Underwriting Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Working as a Top Group Underwriting Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. |
| 3 | Senior Vice President of Underwriting | The Senior Vice President of Underwriting oversees the team responsible for reviewing and analyzing risk characteristics on insurance applications, renewals, and change requests. Leads and directs the overall underwriting strategy and operations. Being a Senior Vice President of Underwriting researches competitors and market conditions to develop and maintain risk selection criteria and methods that support sound risk management. Establishes financial control guidelines, tools, administrative standards, and best practices and ensures they are used to accept, reject, or mitigate risk for applications. In addition, Senior Vice President of Underwriting ensures compliance with all industry and governmental regulations. May require a master's degree. Typically reports to senior management. The Senior Vice President of Underwriting manages a business unit, division, or corporate function with major organizational impact. Establishes/implements overall direction and strategic initiatives for the given major function or line of business. Working as a Senior Vice President of Underwriting typically requires 10+ years of progressive leadership experience. Has extensive knowledge of the overall departmental function. |
| 4 | Underwriting Operations Manager | The Underwriting Operations Manager provides credit decisions and recommendations for complex cases. Manages daily operations of the underwriting process. Being an Underwriting Operations Manager requires a bachelor's degree. Reviews plans and procedures regarding risk management, application and renewal, and acceptance and rejection. In addition, Underwriting Operations Manager typically reports to a senior manager. The Underwriting Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Underwriting Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 5 | Claims Administration Supervisor II | The Claims Administration Supervisor II assigns and monitors caseloads to balance workload and meet established service and quality standards. Supervises activities in the claims department to ensure efficient and accurate handling of assigned claims. Being a Claims Administration Supervisor II provides coaching, training, and day-to-day technical guidance to support staff development and performance. Reviews claims decisions, reserves, and settlements to verify accuracy and adherence to authority limits. In addition, Claims Administration Supervisor II resolves escalated claims issues and complex inquiries from claimants, policyholders, and providers. Ensures compliance with company procedures, regulatory requirements, and documentation standards. Requires a bachelor's degree. Typically reports to a manager. The Claims Administration Supervisor II supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Claims Administration Supervisor II typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
| Skills | Proficiency Level |
|---|---|
| Business Process Improvement | Level 3 |
| Standard Operating Procedures (SOP) | Level 2 |
| Risk Management | Level 3 |