Supervises the overall warehouse operations and daily activities of staff.
Oversees receiving and stowing, picking and packing, shipping, inventory management, and documentation. Monitors and evaluates staff performance and shift goals against broader business objectives. Ensures the safety and security of goods and materials. Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other system to track and analyze processes and performance. Implements strong safety policies and procedures.
Job Title | Job Description | |
---|---|---|
1 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
2 | Warehouse Operations Manager | The Warehouse Operations Manager oversees all receiving and distribution operations. Manages all warehouse activities. Being a Warehouse Operations Manager typically requires a bachelor's degree or its equivalent. Plans and monitors optimal space utilization and efficient inventory flow. In addition, Warehouse Operations Manager typically reports to a head of a unit/department. The Warehouse Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Warehouse Operations Manager typically requires 5-7 years experience in the related area as an individual contributor. |
3 | Warehouse Associate I | The Warehouse Associate I performs various operations, including unloading, picking, packing, counting, and checking items to maintain inventory. Moves materials within a warehouse and completes other warehouse support tasks. Being a Warehouse Associate I may view or input information into a warehouse management system (WMS), enterprise resource system (ERP), or other database. Operates hand trucks, forklifts, hoists, motorized conveyors, or other material handling equipment according to safety policies and procedures. In addition, Warehouse Associate I typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Warehouse Associate I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. |
4 | Equipment Operator - Forklift | The Equipment Operator - Forklift is responsible for maintaining inventory and for production area cleanliness. Operates fork lifts to stack and retrieve goods, supplies and materials. Being an Equipment Operator - Forklift typically requires a high school diploma or its equivalent. Documents and maintains inventory records. In addition, Equipment Operator - Forklift typically reports to a supervisor. Being an Equipment Operator - Forklift possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. |
5 | Warehouse Associate II | The Warehouse Associate II performs various operations, including unloading, picking, packing, counting, and checking items to maintain inventory. Moves materials within a warehouse and completes other warehouse support tasks. Being a Warehouse Associate II may view or input information into a warehouse management system (WMS), enterprise resource system (ERP), or other database. Operates hand trucks, forklifts, hoists, motorized conveyors, or other material handling equipment according to safety policies and procedures. In addition, Warehouse Associate II typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Warehouse Associate II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Warehouse Associate II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
Skills | Proficiency Level |
---|---|
Key Performance Indicators (KPI) | Level 2 |
Standard Operating Procedures (SOP) | Level 3 |
Planning and Organizing | Level 3 |