Designs and implements wellness and work-life programs and policies to enhance employee engagement, facilitate recruiting, and support productivity improvements.
Partners with insurers, healthcare providers, and vendors to introduce well-being awareness with on-site health events, classes, assessments/screenings, and information resources. Monitors and evaluates work-life programs that provide employees with flexible work arrangements, financial planning, family/child care resources, transportation, memberships, discounts, and educational opportunities. Collects and analyzes information about employment trends and employee workplace needs by conducting surveys or feedback sessions. May manage on-site fitness facilities.
| Job Title | Job Description | |
|---|---|---|
| 1 | Employee Assistance Program Manager | The Employee Assistance Program Manager ensures that inpatient and outpatient counseling and care facilities meet company standards. Manages, designs, and implements policies and procedures relating to a company's Employee Assistance Program (EAP). Being an Employee Assistance Program Manager provides counseling to employees in the program. Provides training to management for dealing with medical and behavioral problems. In addition, Employee Assistance Program Manager requires a bachelor's degree. Typically reports to a director. The Employee Assistance Program Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as an Employee Assistance Program Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
| 2 | Health and Wellness Coach | The Health and Wellness Coach assesses individuals' health status, advises on health improvement strategies, and coaches individuals on setting and achieving health goals. Supports individuals' physical and mental health by designing personalized wellness plans that promote healthy behaviors and prevent disease. Being a Health and Wellness Coach may work in conjunction with healthcare providers to ensure that wellness plans are aligned with overall medical plans of care. Tracks and monitors plan progress and adjusts recommendations as necessary. In addition, Health and Wellness Coach typically requires a bachelor's degree. Typically reports to a manager. Being a Health and Wellness Coach occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Health and Wellness Coach typically requires 2-4 years of related experience. |
| 3 | Strategic Sales Director | The Strategic Sales Director sets short- and long-term sales strategies and evaluates effectiveness of current sales programs. Directs and oversees an organization's sales policies, objectives, and initiatives. Being a Strategic Sales Director requires a bachelor's degree. Recommends product or service enhancements to improve customer satisfaction and sales potential. In addition, Strategic Sales Director typically reports to an executive. The Strategic Sales Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Strategic Sales Director typically requires 5+ years of managerial experience. |
| 4 | Director of Employee Training & Development | The Director of Employee Training & Development collaborates with functional management teams to assess ongoing and future training and development needs as well as effectiveness of established programs. Directs the design, planning, and implementation of corporate training programs aligned with the objectives and strategy of the company. Being a Director of Employee Training & Development provides engaging communications about program information to encourage participation and highlight the value and benefits of training. Develops a program delivery schedule that provides training as needed and in locations that work for the participants. In addition, Director of Employee Training & Development approves new training techniques and suggests enhancements to existing training programs. Oversees and establishes relationships with vendors to provide additional outside training programs. Manages and develops training professionals. Requires a bachelor's degree. Typically reports to top management. The Director of Employee Training & Development manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as a Director of Employee Training & Development typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. |
| 5 | EAP Representative I | The EAP Representative I serves as a knowledgeable resource for employees seeking information and guidance on mental health and wellness topics. Coordinates and implements an organization's Employee Assistance Program (EAP). Being an EAP Representative I provides short-term counseling and support services to employees and provides referrals to external resources when necessary. Conducts confidential assessments to determine the needs of employees seeking assistance. In addition, EAP Representative I maintains accurate and confidential records of EAP services provided, ensuring compliance with privacy laws and regulations. Typically requires a bachelor's degree. Typically reports to a manager. Being an EAP Representative I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an EAP Representative I typically requires 0-2 years of related experience. |
| Skills | Proficiency Level |
|---|---|
| Planning and Organizing | Level 5 |
| Talent Management | Level 5 |
| Coaching Others | Level 5 |