Also referred to as: Account Relationship Manager, Client Relationship Manager, Customer Success Strategic Manager, Customer Success/Onboarding Manager
Requirements and Responsibilities

Account Management Manager manages and develops sales plans for a team of account managers. Ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. Being an Account Management Manager may be personally responsible for managing major accounts. May set sales targets or quotas. Additionally, Account Management Manager may make suggestions for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Account Management Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Account Management Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

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