Also referred to as: Customer Success Executive, Relationship Management Executive, Sales Account Executive
Requirements and Responsibilities

Account Manager III develops relationships with major clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Manager III drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Manager III maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a manager. The Account Manager III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be an Account Manager III typically requires 4-7 years of related experience.

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