Fraud Prevention Associate II researches and analyzes potential customer fraud cases to identify and prevent future fraud. Identifies moderately complex fraudulent transactions using various research methods. Being a Fraud Prevention Associate II follows standard procedures to document a loss and prepare a summary and reconciliation. Communicates the status and resolution of incident to the customer. Additionally, Fraud Prevention Associate II identifies areas that need increased security procedures or software to protect customer accounts. May assist with training and guidance of new employees. Requires a high school diploma. Typically reports to a supervisor or manager. The Fraud Prevention Associate II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Fraud Prevention Associate II typically requires 1-3 years of related experience.