Fraud Prevention Associate II

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Fraud Prevention Associate II is responsible for proactively identifying, monitoring, and minimizing potential customer fraud. Identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate II reviews and responds to suspected fraudulent service requests. Follows standard procedures to document a loss and prepares a summary and reconciliation. Additionally, Fraud Prevention Associate II communicates the status and resolution of the incident to the customer and/or bank. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate II works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Fraud Prevention Associate II typically requires 3-5 years of related experience.