Also referred to as: Associate, Experienced -Fraud Prevention, Intermediate Fraud Prevention Associate
Requirements and Responsibilities

Fraud Prevention Associate II researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to moderately complex fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate II follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate II identifies areas that need increased security procedures or software to protect customer accounts. May assist with training and guidance of new employees. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate II works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Fraud Prevention Associate II typically requires 3-5 years of related experience.

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