HR Service Center Manager manages HR service center operations. Designs and implements policies and procedures for service center representatives that respond to employee inquiries regarding benefit programs, pay, human resources policies, and employee self-service tools. Being an HR Service Center Manager ensures that service center is adequately staffed and maintains performance standards while operating within budget. Requires a bachelor's degree. Additionally, HR Service Center Manager typically reports to a director. The HR Service Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an HR Service Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.