HR Service Center Representative II

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HR Service Center Representative II acts as a point of contact for information requests regarding employee benefit programs and human resources policies. Responds to employee questions and inquiries to improve the overall employee experience. Being an HR Service Center Representative II maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Deploys resources, documentation, and communications regarding program or policy changes. Additionally, HR Service Center Representative II maintains expert knowledge of company benefit programs, including life, health, and disability insurance, medical care spending accounts, COBRA, paid time off, and retirement programs. May require an associate degree. Typically reports to a manager. The HR Service Center Representative II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an HR Service Center Representative II typically requires 2-4 years of related experience.