Also referred to as: HR Shared Services Associate III, Human Resources Service Center Representative III, Senior HR Service Center Representative
Requirements and Responsibilities

HR Service Center Representative III is responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Being an HR Service Center Representative III resolves matters pertaining to employee benefit programs, including life, health, disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and other paid time off as well as retirement and pension plans. May require an associate's degree or equivalent. Additionally, HR Service Center Representative III typically reports to a supervisor or manager. The HR Service Center Representative III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be an HR Service Center Representative III typically requires 4 -7 years of related experience.

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