Network Control Technician I

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Network Control Technician I monitors performance and performs maintenance processes to ensure network systems operate at required levels of speed and reliability. Identifies and troubleshoots network issues and follows procedures to resolve problems. Being a Network Control Technician I documents network issues and configuration changes as soon as they occur. May perform upgrades, preventative maintenance, or equipment installation. Additionally, Network Control Technician I follows standard operating procedures to notify users of outages or changes to network status. May require an associate degree. Typically reports to a manager. The Network Control Technician I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Network Control Technician I typically requires 0-2 years of related experience.