Order Fulfillment Clerk II

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Order Fulfillment Clerk II receives and processes orders for materials and merchandise. Utilizes order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, maintain customer information and other data related to each transaction. Being an Order Fulfillment Clerk II confirms orders, updates shipping status, and notifies customers of any backorder or delivery delays. Researches and resolves order errors and updates the system. Additionally, Order Fulfillment Clerk II may prepare packing lists or other order-related documentation. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Order Fulfillment Clerk II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Order Fulfillment Clerk II typically requires 1-3 years of related experience.