Also referred to as: Order Fulfillment Operations Manager, Supply Chain Fulfillment Manager
Requirements and Responsibilities

Order Fulfillment Manager manages the order fulfillment process including order entry, administration, and shipping. Oversees the order tracking process and ensures orders are processed in accordance with the organization's customer service standards. Being an Order Fulfillment Manager ensures adequate inventory levels are maintained to maximize customer satisfaction and minimize cost. Requires a bachelor's degree in area of specialty. Additionally, Order Fulfillment Manager typically reports to a head of a unit/department. The Order Fulfillment Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Order Fulfillment Manager typically requires 3+ years of managerial experience.

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