Also referred to as: Retail Opener/Closer Keyholder
Requirements and Responsibilities

Retail Third Keyholder is responsible for selling goods and assisting customers on the selling floor. Provides expert knowledge and advice in the selection of goods and merchandise. Being a Retail Third Keyholder oversees and attends to the entire purchase process to ensure customer satisfaction. Ensures customer needs are met and complaints are resolved. Additionally, Retail Third Keyholder builds strong and lasting customer relationships to facilitate future sales. Opens and closes store when manager or assistant manager is not present. May assume store manager responsibility when necessary. Requires a high school diploma. Typically reports to a manager. The Retail Third Keyholder works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Retail Third Keyholder typically requires 3-5 years of related experience.

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