Also referred to as: Manager of Shipping Operations, Outbound Operations Manager, Shipping/Distribution Operations Manager
Requirements and Responsibilities

Shipping Operations Manager manages the daily activities of shipping functions in a distribution center. Implements procedures to improve quality, productivity and efficiency. Being a Shipping Operations Manager ensures shipments are delivered in a timely manner. Maintains relationships with carrier vendors and consistently resolves customer issues. Additionally, Shipping Operations Manager may require a bachelor's degree in area of specialty or its equivalent. Typically reports to a head of a unit/department. The Shipping Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Shipping Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.

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