Customer Care Manager jobs in Duluth, MN
The Customer Care Manager establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Being a Customer Care Manager make recommendations for changes to products or services based on customer feedback and requests. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. In addition, Customer Care Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Care Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Care Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Customer Care Manager jobs
- Legacy Home Care
-
Spring Lake, MN
FULL_TIME
-
Registered Nurse / RN Case Manager
Legacy Home Care
Compensation: $80,000 - $130,000 per year
Full-Time Only
Legacy Home Care is a family-owned home healthcare agency, which mean our clients and employees are considered part of our family. Therefore, our RN Case Manager team experiences flexibility, a healthy work-life balance, and a great support system. As a Registered Nurse in this role, you have the time and support to provide the best 1:1 care to our clients right in their own home environments.
Registered Nurse / RN Case Manager Overview:
- Provide quality nursing services to private-pay clients throughout the Twin Cities Metro Area
- Deliver impeccable customer service and care to our clients in their home environment
- Perform ongoing client assessments, skilled nursing visits, and caregiver training and supervision
- Interest in process improvement and caregiver training/mentoring
- On-Call rotation
Registered Nurse / RN Case Manager Qualifications:
- Licensed as a Registered Nurse / RN in the state of Minnesota
- Must have a reliable vehicle with current insurance and a valid Driver's License
- Exceptional nursing, assessment, and customer service skills
- Excellent at planning, organizing, communicating, and thinking critically
- Prior Nursing / RN experience in a Home Health setting is ideal
About Legacy Home Care:
Legacy Home Care is a top-rated Twin Cities' private pay home care agency. We are part of a locally-owned family of health care providers, offering a full range of personalized services to help our clients live independently in their own homes. Join a team of individuals who strive to provide great patient care and focuses on employee greatness!
Job Type: Full-time
Pay: $80,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Work Location: On the road
- 4 Days Ago
- Northlakes Community Clinic
-
Hayward, WI
FULL_TIME
- DescriptionWe are looking for a full time (1.0FTE) RN Care Manager for our Hayward Clinic Team!Hours : Monday-Friday 7:30am to 4:00pm The RN Care Manager will manage high risk and chronic illness to p...
- 19 Days Ago
- UPCAP
-
Ironwood, MI
FULL_TIME
- UPCAP is accepting applications for Registered Nurses interested in providing person-centered Care Management/Supports Coordination for a nursing home-eligible population wishing to remain in their ow...
- 14 Days Ago
- Prometric
-
Duluth, MN
FULL_TIME
- ABOUT US: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions...
- 1 Month Ago
- Team Car Care dba Jiffy Lube
-
Duluth, MN
OTHER
- Overview Start Your New Career Today! GREAT working hours – Monday thru Friday 8:00 a.m. to 6:00 p.m., Saturday 8:00 a.m. to 5:00 p.m., and CLOSED on Sunday. Work today, get paid today! We’ve partnere...
- 28 Days Ago
- Veterans Health Administration
-
Ely, MN
FULL_TIME
- Summary The Patient Aligned Care Team (PACT) RN Care Manager provides patient and family health education with a focus on self-management, prevention, and wellness, based on the patient's goals. The R...
- 19 Days Ago
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0 Customer Care Manager jobs found in Duluth, MN area
- Maximus
-
Duluth, MN
- Description & RequirementsBe part of something greatMaximus is a global organisation that specialises in providing healt...
- 4/28/2024 12:00:00 AM
- St. Louis County Mn
-
Duluth, MN
- Salary: $18.77 - $23.26 HourlyLocation : Grand Marais (ARC), MNJob Type: Permanent, Full-TimeJob Number: ARC24-015Depart...
- 4/28/2024 12:00:00 AM
- Tapestry Inc.
-
Duluth, MN
- Lead Supervisor Job DescriptionThe Lead Supervisor role is an integral part of the store's overall success; modeling the...
- 4/28/2024 12:00:00 AM
- St. Louis County, MN
-
Duluth, MN
- Salary: $17.44 Hourly Location : Duluth, MN Job Type: Temporary, Full-Time Job Number: Intern2024-006 Department: Inform...
- 4/27/2024 12:00:00 AM
- Gerdau
-
Duluth, MN
- BASIC FUNCTION: This position is responsible for entering and managing orders to ensure timely and accurate orders are d...
- 4/26/2024 12:00:00 AM
- DECC
-
Duluth, MN
- Job Details Job Location Duluth Entertainment Convention Center - Duluth, MN Description What is the DECC? The Duluth En...
- 4/26/2024 12:00:00 AM
- St. Louis County, MN
-
Duluth, MN
- Salary: $30.17 - $39.69 Hourly Location : Duluth, MN Job Type: Permanent, Full-Time Job Number: 24-062/036 Department: P...
- 4/26/2024 12:00:00 AM
- American Family Insurance
-
Duluth, MN
- At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabiliti...
- 4/3/2024 12:00:00 AM
About Duluth, Minnesota
were up 1.3% from a year ago