Member Services Director jobs in Omaha, NE

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Clinical Services
  • SOUTHERN PLAINS BEHAVIORAL HEALTH SERVICES
  • Omaha, NE FULL_TIME
  • ***This position is located in Winner, SD. Relocation or Commute Required**

    About Us

    Southern Plains Behavioral Health Services (SPBHS) is a leading behavioral health organization based in South Central, South Dakota. We are committed to providing high-quality mental health services to individuals of all backgrounds, striving to enhance their well-being and quality of life. With a passionate team of dedicated professionals and a diverse range of evidence-based treatment programs, SPBHS offers comprehensive care to address a wide variety of psychiatric and behavioral health conditions.

    SPBHA is seeking a dynamic and experienced professional to fill the position of Director of Clinical Services. As a leading provider of mental health and wellness services in the Southern Plains region, we are dedicated to fostering a supportive environment for both our clients and our team members.  SPBHS is affiliated with the SD Department of Social Services and one of 11 accredited community mental health center in the State of South Dakota.  SPBHS provides services for Gregory, Todd, Tripp and Mellette Counties in South Dakota.

    • Salaried position - $71,864 - $115, 148 (depending upon experience)
    • Relocation assistance available
    • Competitive benefit package including medical insurance, PTO and retirement

    Responsibilities:

    1.    Clinical Leadership:

    • Provide leadership and supervision to the clinical services team, ensuring the delivery of high-    quality mental health care.  
    • Oversee the development and implementation of evidence-based clinical programs and interventions.
    • Participates in screening of clients and supervising others who are involved in the screening of clients to determine medical necessity and appropriate diagnosis.
    • Will attend Board meetings at the request of the Executive Director, Business Manager, or Board of Directors.

    2.    Strategic Planning:

    • Collaborate with executive leadership to develop and execute strategic plans for the enhancement and growth of clinical services.
    • Identify opportunities for program development and expansion to meet the evolving needs of our communities.

    3.    Staff Development:

    • Recruit, train, and supervise a team of licensed mental health professionals, ensuring a high standard of care.
    • Foster a culture of continuous learning and professional development among clinical staff.
    • Establishes and maintains regular communication with all staff and provides weekly staff supervision.
    • Participates in screening of clients and supervising others who are involved in the screening of clients to determine medical necessity and appropriate diagnosis.
    • Participates in the on-call schedule.

    4.    Quality Assurance:

    • Monitor and evaluate the effectiveness of clinical programs through regular assessments and outcome measurements.
    • Implement quality improvement initiatives to enhance the overall impact and efficiency of clinical services. 
    • Reviews staff charts to ensure compliance with state/federal guidelines.

    5.    Collaboration and Community Engagement:

    • Establish and maintain collaborative relationships with community partners, stakeholders, and other mental health organizations.
    • Represent the organization at relevant community events and participate in advocacy efforts to promote mental health awareness.

    6.    Budget Management:

    • Work closely with the finance department to develop and manage the clinical services budget, ensuring financial sustainability and efficiency.

    Qualifications:

    • A master’s degree in Psychology, Counseling, Nursing, or Social Work, and currently holding a South Dakota license in that field REQUIRED
    • At least two [2] years of supervised postgraduate clinical experience and have an additional two [2] years of experience in a mental health setting.
    • Strong understanding of evidence-based clinical practices and mental health treatment modalities.
    • Excellent communication, interpersonal, and organizational skills.
    • Demonstrated ability to lead and motivate a diverse team of mental health professionals.
    • Commitment to the mission and values of the Southern Health Behavior Health Services.

    If you are passionate about making a positive impact on the mental health and well-being of individuals and communities, please submit your resume and a cover letter detailing your relevant experience. 

    Southern Plains Behavioral Health Services is an equal opportunity employer, and we encourage candidates of all backgrounds to apply. 

    Visit our website at https://spbhs.net to learn more about our organization and the services we provide. Join us in our mission to promote mental health and empower individuals on their journey to wellness.

    SPBHS is an Equal Opportunity Employer

  • 19 Days Ago

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Assistant Professor, Department of Prosthodontics- Implant Program Director
  • Implant Program Director - Creighton University Careers
  • Omaha, NE FULL_TIME
  • Assistant/Associate Professor of Prosthodontics Creighton University School of Dentistry is seeking a motivated individual to support the didactic and clinical curricula of the school through a broad ...
  • 13 Days Ago

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Director of Social Services and Admissions
  • Prestige Care Centers
  • Plattsmouth, NE FULL_TIME
  • Position SummaryDevelops, plans, coordinates, organizes, and directs the Social Services, Admissions, and Marketing for the Prestige Care Center of Plattsmouth according to established company policie...
  • 18 Days Ago

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Dining Services Director
  • Heritage Communities
  • Council, IA FULL_TIME
  • Come Join Our Team Today! "Caring for those that once cared for us is one of life's greatest honors." We are looking for a Dining Services Director to lead our team of cooks and servers to enhance the...
  • 18 Days Ago

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Food Services Director
  • Rose Blumkin Jewish Home
  • Omaha, NE FULL_TIME
  • POSITION SUMMARY The incumbent will be responsible for overseeing all aspects of the food service operations, including Star Catering, while ensuring strict adherence to kosher dietary laws and guidel...
  • 3 Days Ago

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Building Services Director
  • ISL Employees Inc.
  • Atlantic, IA FULL_TIME
  • Building Services Director (Maintenance Director) Vibrant community. Inspiring company culture. The mission of making tomorrow better than yesterday. Join ISL in making dreams come true! SUMMARY of Du...
  • 3 Days Ago

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0 Member Services Director jobs found in Omaha, NE area

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IT Director
  • Mead Lumber
  • Omaha, NE
  • Mead Lumber Company is hiring a Director of IT. Mead Lumber Company Inc, founded in 1910, is 100% Employee Owned, and wa...
  • 4/26/2024 12:00:00 AM

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Director of Commissioning
  • Schnackel Engineers Inc
  • Omaha, NE
  • Job Description Job Description Title: Director of Commissioning – Lead a Revolution in MEP Commissioning Location: Flex...
  • 4/25/2024 12:00:00 AM

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Program Director
  • Brain Balance of Omaha
  • Omaha, NE
  • Job Description Job Description Reporting to the Center Director, the Program Director is an in-center position designed...
  • 4/25/2024 12:00:00 AM

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Director of Engineering
  • Lutz
  • Omaha, NE
  • Only the most qualified candidates will be contacted Are you ready to lead the forefront of the energy sector? Our clien...
  • 4/25/2024 12:00:00 AM

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Director of Acquisitions
  • Sower Investment Partners
  • Omaha, NE
  • Sower Commercial is seeking a Director of Acquisitions to join our growing organization. This full-time position offers ...
  • 4/24/2024 12:00:00 AM

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Conservation Director
  • Ida County Conservation Board
  • Omaha, NE
  • Job Description Job Description Organization: The Executive Director is the representative of the Ida County Conservatio...
  • 4/24/2024 12:00:00 AM

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Miracles Program Director
  • Siena Francis House
  • Omaha, NE
  • Job Description Job Description The Miracles Program Director will oversee operations of the Miracles Treatment Program ...
  • 4/23/2024 12:00:00 AM

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Director Of Sales
  • ZeeRecruit
  • Omaha, NE
  • Director Of Sales Location: An Incumbent In This Role Is Required To Be Located In & Based Out Of The Omaha, NE-Metropol...
  • 4/23/2024 12:00:00 AM

Omaha (/ˈoʊməhɑː/ OH-mə-hah) is the largest city in the state of Nebraska and the county seat of Douglas County. Omaha is located in the Midwestern United States on the Missouri River, about 10 miles (15 km) north of the mouth of the Platte River. The nation's 40th-largest city, Omaha's 2018 estimated population was 466,061. Omaha is the anchor of the eight-county, bi-state Omaha-Council Bluffs metropolitan area. The Omaha Metropolitan Area is the 59th largest in the United States, with an estimated population of 944,316 (2018). The Omaha-Council Bluffs-Fremont, NE-IA Combined Statistical Are...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$126,078 to $172,855
Omaha, Nebraska area prices
were up 0.8% from a year ago

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