Service Contract Administrator jobs in Milford, CT

Location:    Based out of Cheshire, CT

Reports to:    Program Manager

Essential Duties & Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Verifies accuracy of customer order against HAU quotation.  Reports any discrepancies to Estimating team for follow-up and/or correction.

Receives all customer orders for multiple divisions.

Reviews contracts from customers 

Enters all new orders in Syteline (ERP).

Enters all order modifications into Syteline

Maintains electronic and hard copy files as appropriate for new and repeat orders and all order amendments

Interacts with customers to acquire part prints and associated order specified documentation to initiate multi-discipline contract review 

Initiates contract review approval for all orders and amendments, and coordinates with operations, engineering, and quality for their input and approvals

Inputs and updates customer schedules in Syteline request date field on weekly basis or as new schedules are received.

Goes into customer portal for download of PO and schedules 

Works with accounting dept. to resolve discrepancies between invoices, purchase orders, and quantity issues

Closes completed orders in Syteline

Runs backlog reports to ensure all orders are current

Escalates any backlog items that should be further analyzed for being current and accurate

Holds and runs Contract Review meetings with the functional team including operations, quality, manufacturing engineering, scheduling, and supply chain

Reviews major schedule changes with the customer to verify validity (increase and decrease of qty along with push out and pull in of qtys)

Reviews schedule changes with the functional team (program management, operations, scheduling, supply chain, account managers) to ensure raw material is placed to support schedule 

Notifies account managers of new orders for them to manage 

REQUIREMENTS

Must be a “US Person” as defined by US Government and able to work without restriction with ITAR related data

Bachelor's degree in Business or related field

Syteline or robust ERP system experience preferred

Proficiency in Microsoft Office Products Word and Excel

Organizational skills 

Ability to multi-task and prioritize

Salesforce experience a plus

AAP Statement

Hanwha Aerospace USA is an Equal Opportunity Employer. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation, and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

*Subject to change with or without notice*