Systems Engineering Director oversees the department responsible for the planning and engineering of an organization's systems infrastructure. Provides leadership to the team and ensures the requirements of the projects/contracts are met. Being a Systems Engineering Director ensures that hardware and/or software are designed and installed in a manner that meets the needs of the organization. Evaluates, designs and develops existing reports/documents for the performance of the systems. Additionally, Systems Engineering Director requires a bachelor's degree. Typically reports to top management. The Systems Engineering Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Systems Engineering Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
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HVAC Technical Support Specialist, permanent, Providence, RI –Hybrid
· Hybrid- 2 days remote, 3 on site
· M-F 8-5
· Parking provided
· Must have an understanding of plumbing/HVAC
· Open to a few different backgrounds:
o Call center reps for plumbing/HVAC company
o Plumbers/HVAC Techs that want to get out of the basement and troubleshoot over the phone
o New grads coming out of trade school/technical program specializing in plumbing/HVAC (I.e. Diamond Regional, NEIT, MTTI, etc.)
· Extensive training provided.
· Call center environment- headset, calls all day from customers or techs in the field. Troubleshoot what’s going on. Background in plumbing/HVAC makes it easier
· Thick skin- Contractors can be abrasive/very direct. Have to be able to shake that off and be professional.
· Salesforce experience is a plus
TECHNICAL SUPPORT SPECIALIST
The role within the Technical Support Team, will focus on these main activities:
The ideal candidate has a background in HVAC or Plumbing, and at minimum completion of high school/GED. They will also have:
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0 Systems Engineering Director jobs found in Coventry, RI area