Account Manager develops relationships with smaller to mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Manager drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Manager maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. May support higher-level account managers working with larger accounts. Typically requires a bachelor's degree. Typically reports to a manager. The Account Manager work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Account Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
BrightView Landscape Services
Looking for an opportunity where success comes naturally? Then you may have found your crew. We’re looking for an Account Manager to join our team.
Here’s what you’d do:
You’d be the primary contact for your clients, building long-term relationships that foster satisfaction, retention, and ancillary sales. You’d also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field.
You’d be responsible for:
Performing site walkthroughs with clients to ensure quality and service expectations are met
Facilitating the resolution of client concerns to ensure renewal
Generating referrals from existing clients and passing them to the Business Developer
Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch’s financial goals
Maintaining satisfactory accounts receivable levels
Coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information
You might be a good fit if you have:
And while not mandatory, it would be great if you also have:
Here’s what to know about working here:
At BrightView, we’re a tight-knit crew who are as passionate about caring for our clients as we are about each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.
If you’re looking to join a crew of talented go-getters who tackle big vision projects other companies could only dream of, you might just have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.
In addition to industry-leading development opportunities, you’ll also have benefits and perks like:
Think you’ve found your crew?
BrightView is an Equal Employment Opportunity and E-Verify Employer.
Job Type: Full-time
Benefits:
Experience level:
Schedule:
Supplemental pay types:
Ability to Relocate:
Work Location: In person
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