Annuity Services Director directs and oversees all aspects of the annuity customer service program. Provides leadership on the administration of annuity products including distribution, asset transfers, death claim approvals to ensure compliance with state and federal regulations. Being an Annuity Services Director maintains appropriate staffing to ensure high-level quality service and ensures hired staff has the education necessary and is provided the appropriate training to keep up-to-date on regulations. Requires a bachelor's degree. Additionally, Annuity Services Director typically reports to top management. Typically requires passing Series 6 (IR) , 26 (IP), and 63 (Uniform Securities Agent State Law) qualifying exams. The Annuity Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Annuity Services Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Company Description
The Naumann/Hobbs Family of Companies is the Southwest's oldest and largest provider of material handling equipment, services, and solutions. Naumann/Hobbs Material Handling, founded in 1949, is the Southwest’s oldest and largest provider of material handling equipment and services. With branches in Phoenix, Tucson, Yuma, Nogales, Kingman, Douglas, and Flagstaff, AZ, Naumann/Hobbs services the entire state of Arizona. In 1997, Naumann/Hobbs expanded into the Las Vegas market, and by 2006, the company grew to service Southern California. The family of companies is committed to providing the Southwest’s largest and most comprehensive set of material handling products and services.
Role Description
This is a full-time on-site role for a Director of Services located in Phoenix, AZ at Naumann Hobbs Material Handling, Inc. The Director of Services will be responsible for day-to-day tasks related to customer satisfaction, budgeting, customer service, training, and team leadership.
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