Appeal Resolution Specialist jobs in Maine

Appeal Resolution Specialist logs, tracks, and processes appeals and grievances. Sets up and maintains case files for each grievance and collects the information required by organizational policies and applicable regulations. Being an Appeal Resolution Specialist conducts research and coordination needed to evaluate, process, respond to, and refer or close appeals. May require an associate degree or equivalent. Additionally, Appeal Resolution Specialist typically reports to a supervisor. The Appeal Resolution Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Appeal Resolution Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Customer Resolution Specialist
  • Harcros Chemicals Inc.
  • Westbrook, ME FULL_TIME
  • SUMMARY
    This position is responsible for being the first line of contact for Harcros as well as the first line of escalation for service and quality issues. This may include email, mail, telephone, web portal, or in person by internal & external customers.
     
     
    Essential Duties and Responsibilities- Other duties may be assigned. Responsibilities may vary by location.
     
    • This position is designed to be the first line of escalation for service and quality related issues.
    • Constant communication with customers regarding the status of any escalated issues, concerns, or complaints as well as follow up documentation.
    • Documentation and reporting of persistent problems for higher level evaluation and resolution.
    • Processing orders for material or merchandise received from customers.
    • This position must be able to handle a large volume of emails, phone calls, and sales order processing.
    • Responsible for interacting with customers & suppliers via email, phone call, and web portal.
    • Participate in general office duties such as filing, ordering office supplies, sort and deliver mail, and more.
    • Enter orders into computer, check inventory levels, generate shipping papers, and check customer credit.
    • Being the point of contact for external & internal departments such as customers, suppliers, warehouse, shipping & freight carriers.
    • Check orders for accuracy. Gather & attaches required additional documentation.
    • Processes vendor invoices, freight bills, product returns, freight claims, and corrected billings.
    • Schedule production of product as necessary.
    • Coordinate shipments to other branch facilities and customers.
    • Cross train in purchasing functions.
     
    Experience and Education Criteria
     
    • High school Diploma or General Education Degree
    • 1-3 years related experience and/or training
    • ERP System Experience- Preferred
    • OR equivalent combination of education and experience
     
    The Impact You Will Make:
    • Opportunity to make a difference on business results
    • The ability to learn and grow as a Support Specialist
    • Build a long-term career with a great organization
    • Being an Employee-Owner
     
    What We Are Looking For:
    • Someone who is a Customer Focused Professional
    • Efficient Multi-Tasking Skills
    • Exceptional Communication Skills
    • Exceptional Conflict Resolution Skills
    • Excellent Critical Thinking and Problem-Solving Skills
    • Service Oriented
     
    Qualifications
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
    • The requirements listed below are representative of the knowledge, skill, and/or ability required.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
     
    Language Skills
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
     
    Mathematical Skills
    • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
    • Ability to apply concepts of basic algebra and geometry.
     
    Reasoning Ability
    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
    • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
     
    Physical Demands
    • Sit for long periods of time
    • Lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. 
     
    Pay: $45,000- $55,000
    • Exact compensation may vary based on skills, experience, and location
     
    The Benefits-  Harcros Chemicals is 100% Employee-Owned
    • Employee Stock Ownership Plan (ESOP)*
      *Qualifying period must be met.
    • Profit Share Program*
      *Qualifying period must be met.
    • Safe Harbor Contribution*
    • 401(k) Match*
    • Medical, Vision & Dental Insurance Coverage
    • Employer Paid Life Insurance
    • Parental Leave
    • Employer Paid Accidental Death & Dismemberment
    • Employer Paid Short Term & Long-Term Disability*
    • Employee Assistance Program
    • Inquire about additional benefits
    **The information on this Benefit leaflet is presented for illustrative purposes and is based on information provided by the employer. The text contained in this was taken from various summary plan descriptions and benefit information. While every effort was taken to accurately report benefits, discrepancies, or errors are always possible. In case of discrepancy between this and the actual plan documents the actual plan documents will prevail. All information is confidential, pursuant to the Health Insurance Portability and Accountability Act of 1996. If you have any questions about your Guide, please refer to the Employee Manual for additional information or contact benefits manager.**
     
     
    Harcros Chemicals is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, religion, national origin, age, disability, veteran status, or other protect classification.
     

  • 3 Days Ago

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Seasonal Plant Merchandiser
  • ICS Plant Specialist
  • Topsham, ME PART_TIME
  • Year Round Permanent Plant Merchandiser-This role is for ICS's services & not Home Depot.We do service Home Depot locations but they will not be your employer.Part Time -SeasonalICS merchandiser’s Tas...
  • 1 Month Ago

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Marketing Specialist/Proposal Specialist
  • Stantec
  • Portland, ME FULL_TIME
  • Marketing Specialist/Proposal Specialist - ( 230002LG ) Description Grow with the best. Join a smart, creative, and inspired team that accomplishes operational excellence. Bringing together individual...
  • 22 Days Ago

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To-Go Specialist
  • Ruby Tuesday
  • Brewer, ME FULL_TIME
  • Our Core Values: Be Real. Do Good. Walk Together. Job Description: We are looking for high energy team members who are passionate about preparing and delivering high quality food in a fun and positive...
  • 16 Days Ago

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Accounting Specialist
  • ProsperityME
  • Portland, ME FULL_TIME
  • Accountant Job Description The accountant is responsible for the daily accounting and compliance operations of ProsperityME including production of periodic financial reports, payroll support, billing...
  • 16 Days Ago

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Contract Specialist
  • BRS
  • Independence, ME FULL_TIME
  • Bristol Bay Construction Holdings LLC (BBCH) is seeking a full-time Contract Specialist to work collaboratively with a team of contract administrators, attorneys, and project personnel in resolving co...
  • 16 Days Ago

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Subject Matter Expert
  • Vtg
  • Washington, DC
  • OverviewVTG is seeking aSubject Matter Expert(SME) to provide technical, program management, and analytical support to P...
  • 4/24/2024 12:00:00 AM

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Electrical Subject Matter Expert
  • Meta
  • Newton, GA
  • Meta is seeking a data center Electrical Subject Matter Expert (SME) to join our Data Center Facility Operations team. O...
  • 4/24/2024 12:00:00 AM

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Acquisition Subject Matter Expert
  • Kepler Research, Inc.
  • Woodbridge, VA
  • Acquisition and Program Management Subject Matter Expert supporting the Missile Defense Agency (MDA), Director of Acquis...
  • 4/23/2024 12:00:00 AM

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Subject Matter Expert (SME)
  • Koniag Government Services
  • Arlington, VA
  • EHSJob ID 2415034Eagle Harbor Solutions, a Koniag Government Services company , is seeking a Subject Matter Expert (SME)...
  • 4/23/2024 12:00:00 AM

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IT Subject Matter Expert
  • Contact Government Services, LLC
  • Hollywood, FL
  • IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subje...
  • 4/22/2024 12:00:00 AM

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Electrical Subject Matter Expert
  • Meta
  • Kuna, ID
  • Meta is seeking a data center Electrical Subject Matter Expert (SME) to join our Data Center Facility Operations team. O...
  • 4/22/2024 12:00:00 AM

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Subject Matter Expert
  • THR Partners
  • Houston, TX
  • Job Description Job Description This person will be an experienced engineer with sound understanding of HVAC systems tes...
  • 4/21/2024 12:00:00 AM

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Acquisition Subject Matter Expert
  • Kepler Research Inc.
  • Woodbridge, VA
  • Acquisition and Program Management Subject Matter Expert supporting the Missile Defense Agency (MDA), Director of Acquis...
  • 4/21/2024 12:00:00 AM

To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West). Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Appeal Resolution Specialist jobs
$46,383 to $57,460

Appeal Resolution Specialist in Tallahassee, FL
Are you interested in a position that supports the federal judiciary's mission of ensuring equal justice under the law? Come join our talented and diverse team at the Court of Appeals! About the Court The United States Court of Appeals for the 9th.
December 31, 2019
Appeal Resolution Specialist in Monterey, CA
SummaryThe Appeals Manager Owns the output of a single work area within Appeals and typically manages a team of Appeals job family roles.
December 28, 2019
Appeal Resolution Specialist in Middlesex, NJ
Coordinate the overall process of complaint resolution, responding to all verbal and written complaints from members and/or providers relating to member eligibility and benefits, contract administration, claims processing, utilization management decisions, pharmacy and vision decisions.
January 25, 2020