Applications Administrator jobs in Richmond, VA

Job#: 2024528

Job Description:
Apex Systems is in search of a Business Applications Administrator on behalf of a client based in Richmond, Virginia.
Duties/Responsibilities:
Application Support

• Provide technical support for business specific applications.
• Confer with project personnel to provide business and technical advice and resolve problems.
• Participate in projects and provide technical leadership as needed on business systems projects.
• Keep abreast of updates and changes to business specific applications and ensure the technology, vendor, and/or platform stays current and supported.

Systems Analysis

• Provide accurate and creative solutions to user problems of complex nature to ensure user productivity.
• Research, respond to, and resolve questions in a timely manner in accordance with standards.
• Work closely with QA team to ensure quality software for UAT testing.
• Understand business processes in order to recommend productivity enhancements.
• Work closely with all support groups to ensure system integration.

Systems Support

• Respond to inquiries, undertaking diagnosis of IT related problems and providing solutions.
• Communicate with system users and/or IT team on progress of incidents, service requests and enhancements.
• Work with colleagues to develop and implement customer focused system improvements.

Knowledge/Skill Requirement Experience:

• Several years of business systems analysis, application administration, and/or business application systems support experience.
• Several years of experience in hardware/software support in a medium sized environment.
• Working knowledge of SQL queries.
• Understanding of ITIL and ITSM methodologies.
• Solid background with diverse business applications, user access administration, application troubleshooting, change management, etc.
• Solid PC and Office productivity tools knowledge.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.