OFFICE PROFILE:
The Office of the Registrar originates and maintains official records of student files and transcripts, verifies eligibility of students for athletics, registration, and graduation.
ROLE:
Responsible for all aspects of registration for the graduate programs and oversees all aspects of registration for undergraduate programs. Responsible for managing Degree Works, the degree audit system. All activities of this position are to contribute to the fulfillment of the mission and vision of Concordia University Irvine.
APPOINTMENT:
- Recommended by the Registrar
- Approved by the Executive Vice President/Provost
STAFF RELATIONSHIPS:
- Report to the Registrar for daily supervision
- Interact and function cooperatively with other campus personnel
- Provides supervision, training, and conducts performance evaluations for the following Registrar staff: Coordinator of Records: Undergraduate Registration and the Coordinator of Records: Commencement and Degree Conferral
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:
To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily:
Registration
- Manage all aspects of certificate, post-baccalaureate and graduate student registration
- Manage and correct changes for certificate, post-baccalaureate and graduate student enrollment
- Manage special registration requests (late registration and independent studies) for all certificate, post- baccalaureate and graduate students.
- Manage the development of certificate, post-baccalaureate and graduate student enrollment forms and direct the distribution of forms to other departments
- Work with the program directors, advisors and financial aid counselor on reporting and tracking of certificate, post-baccalaureate and graduate students who are conditionally accepted to make sure they meet the requirement before the deadline.
- Manage online registration rules in Banner for certificate, post-baccalaureate and graduate students
- Manage graduate student withdrawals and notify appropriate departments
- Directly oversees the registration process for undergraduate students
- Assist with other registration tasks as mutually agreed upon
Degree Audit System
- Creates and maintains accurate degree requirements for Degree Works in SCRIBE, configurations in SURECODE and TRANSIT
- Collaborates with the Information Technology department on system upgrades
- Responsible for the training of faculty, staff and students in product functionality
- Validates Degree Works output with Banner Data, course equivalencies, cross-listed courses and curriculum structure
Program Management
- Facilitate certificate, post-baccalaureate and graduate program policy and procedure changes in coordination with deans and program directors
- Direct the creation of post-baccalaureate and graduate academic calendars in coordination with the deans and program directors
- Maintain the building of post-baccalaureate and graduate course sections in Banner
- Maintain master course schedules for all programs in Argos
- Responsible for running end of term processing for winter term graduate programs. Also, responsible for maintaining academic standing for all graduate students.
EDUCATION and/or EXPERIENCE:
A bachelor's degree from a four-year college or university and 3-5 years of registrar-related experience is required. Prior supervisory experience is preferred.
QUALIFICATION REQUIREMENTS:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Experience with Student Information Systems (Banner, Peoplesoft, etc.)
- Typing and computer skills, knowledge of MS office suite (including Access) is preferable
- Ability to work with accuracy and diligence
- Ability to maintain confidentiality
- Patience and sensitivity to deal with students
- Ability to work with limited supervision
- Problem solving and sound judgement
- Ability to learn new software
- Excellent written and verbal communication skills
- Ability to lead a small team with diplomacy
LANGUAGE SKILLS:
- Ability to read, analyze, and interpret university policies, procedures, educational publications, synodical publications, and governmental procedures
- Ability to write reports and correspondence
- Ability to effectively present information and respond to questions from other staff, faculty, administration, students, families and the general public
MATHEMATICAL SKILLS:
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent
OTHER SKILLS AND ABILITIES:
Attitude and Demeanor:
- Exemplify the Christian philosophy of the Concordia University Irvine mission statement in all aspects of day-to-day duties and responsibilities
- Communicate warmth, understanding and helpfulness when interacting with students, staff, faculty and the general public
- Develop and maintain positive relationships with all who come into contact with this department
- Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of the university
- Respect lines of communications
- Maintain confidentiality on matters pertaining to this office and the campus as a whole
- Constantly strive to improve performance
- Formulate goals and objectives and expect to be evaluated upon them