GENERAL FUNCTION

MINIMUM QUALIFICATIONS

ESSENTIAL DUTIES AND RESPONSIBLITIES

1. Ensures that the University has exception-free audits and program reviews by remaining current on all federal and state laws and regulations that pertain to the programs administered by the FA office, implementing and/or modifying office procedures to comply with those laws and regulations, making certain that all required reports are prepared accurately and in a timely manner, and serving as a liaison to the financial aid audit team.
2. Ensures that the automated financial aid information system (third party servicer) and student management systems (CampusVue) are used efficiently and effectively and serves as liaison between office personnel and other offices within the University.
3. Contributes to the accomplishment of the enrollment management objectives of the University by recommending data-driven financial aid strategies within the framework of federal and state regulations that are consistent with those objectives and by administering financial aid, scholarship, and student employment programs that support student recruitment and retention.
4. Contributes to student satisfaction through delivery of quality customer service in all aspects of the administration of financial aid services.
5. Develops a competent, productive and effective departmental staff by hiring, and supervising employees both directly and through delegation.
6. Maintains open and effective communication among all supervised areas through the use of staff meetings, ad hoc meetings, e-mail, and one-on-one meetings with employees.
7. Ensures that students are informed about their eligibility for financial aid by directing a system for collecting and evaluating applications, and for the timely and effective awarding of all types of financial aid.
8. Ensures that students and parents are well informed about the availability of financial aid by directing a program of information which includes written materials, personal interviews, and
9. Ensures that the Financial Aid Office runs efficiently and that the University maximizes students by delegating authority to manage this FA office.
10. Ensures compliance with federal and state aid regulations by coordinating administration of financial aid programs.
11. Ensures that the University community has an understanding of and appreciation for the work accomplished by Financial Aid by representing these offices on various university committees and by reporting accomplishments to a wide constituency.
12. Contributes to the development of good financial aid policy at the state and federal level by taking advantage of opportunities for input provided by the U.S. Department of Education and various professional associations.
13. Facilitates a work environment that motivates and empowers and encourages knowledge ot: respect for, and development of skills to engage with those of other cultures or backgrounds.
14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as needed.
15. Perform other duties as assigned.