Associate Financial Aid Director assists in the operation of the financial aid program. Instructs students and parents on the application for loans or scholarships. Being an Associate Financial Aid Director maintains records of scholarships, grants, and other monetary assistance. Has knowledge of available private, state, and federal financial aid programs. Additionally, Associate Financial Aid Director typically requires a bachelor's degree. Typically reports to the Financial Aid Director. The Associate Financial Aid Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Associate Financial Aid Director typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Associate Director Financial Aid – Financial Aid Salary: Commensurate with experience POSITION
SUMMARY: The
Associate Director of Financial Aid serves as an integral member of the student
financial aid team overseeing a case load of students throughout the entirety
of their academic career at Duquesne. Duties may include, but are not limited
to, awarding students in accordance with state, federal and institutional
policies. This includes C Codes, Packaging, Verification, R2T4, Professional
Judgements, LOA and withdrawal processing. Additional duties include enrollment
reconciliation, housing adjustments, study abroad, SAP and all aspects of the student
financial aid lifecycle. High caliber customer service, attention to detail and
the ability to create and retain relationships with students and their
families, as well as the rest of the University Community is required.
Attendance at EMG Events, retention and student service events and counseling
and advising students and their families is expected. This position also serves
as a key lead for the FAST Program, as well as retention-based funds and
activities associated with tuition holds and campus- based events. DUTIES
AND RESPONSIBILITIES: Meets with families
and students. Counsel incoming and
current students on Financial aid packages. Provides guidance to students who are requesting re-evaluation of awards
exercising Professional Judgment. Case management of student files, including
awarding, verification, document processing, C Codes, R2T4, Study Abroad, SAP,
Summer Aid applications and all other duties as required to support the
financial aid lifecycle of students in the assigned caseload for the entirety
of their academic career. Serve as the Financial Aid Lead for Retention based
activities, such as Tuition holds and retention funding each semester, as well
as the summer FAST Program each year. Represent financial aid at various
open house events for current and incoming students. Completes other
duties as assigned.
Benefits: Generous
benefits include paid time off including holidays and vacation, retirement
match, and tuition remission for employee and dependents. Details at www.duq.edu/benefits
Location: Financial
Aid
Position Status: Full-time
Hours: Varied
Position Number: 230602/10-916
FLSA Status: Exempt
REQUIREMENTS: Minimum qualifications: Bachelor’s degree from an accredited
institution. 3-5 years of financial aid experience. Preferred qualifications: Strong functional
knowledge of FAMS system (Banner/Ellucian preferred). Proficiency with PC, Microsoft Office
tools, email and the Internet with the ability to learn a variety of new
technology systems; COGNOS reporting; familiarity with Slate and Banner
preferred. Experience
with COD, FAA Access, Ellucian Banner Systems and StudentAid.gov platforms
preferred. Alternately, the
successful candidate may possess any equivalent combination of experience and
training, which provides the knowledge, skills and abilities required to
perform the essential job functions. This includes, but is not limited to, the
following: Highly developed
interpersonal, analytic, problem-solving, organizational and communication
skills, including the ability to listen thoughtfully and respectfully to a
diverse population of constituents and stakeholders Strong
communication skills, both oral and written providing the ability to
effectively communicate with multiple internal and external constituents Knowledge and
understanding of federal, states and agency-accrediting rules and regulations
as they pertain to higher education admission. Very strong knowledge of federal
and state regulations concerning financial aid, as well as NCAA regulations Knowledge of fund
driver for endowed administration A broad
understanding of higher education processes and procedures, including shared
governance, strategic planning, resource allocation and budget management Ensures
compliance with Federal and State laws pertaining to financial aid, affirmative
action and FERPA Membership and
active engagement in appropriate national student service organizations, such
as NASFA and PASFA Sensitivity to
the need of each individual to be treated with dignity and respect as it
relates to diversity in general and the Mission of the University specifically Proactive,
strategic, analytical and deadline-oriented in a complex organization Ability and
willingness to work outside of regular business hours and some weekends during
peak enrollment periods Ability to
prepare and maintain confidential data independently in accordance with
established policies and procedures and exercise consistent discretion Considerable
knowledge of the laws, regulations and policies governing the operations of the
University Ability to create
and maintain complex records and files Willingness and
ability to work evenings and weekends as needed during peak enrollment periods Sensitivity to
the needs of each individual to be treated with dignity and respect as related
to diversity in general and the Mission of the University specifically; and the
ability to establish and maintain effective working relationships with the
University Community. Commitment to the
University’s values of diversity, equity and inclusion, and recognition of the
importance of treating each individual with dignity and respect consistent with
the University’s Mission. Demonstrated
experience with, and understanding of, the broad diversity of the University
community (students, faculty, staff and others). Ability to
establish and maintain effective working relationships with the University
Community. APPLICATION
INSTRUCTIONS:
Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University. The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community.
Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University values
equality of opportunity as an educational institution and as an employer. We
aspire to attract and sustain a diverse faculty and staff that reflects
contemporary society, serves our academic goals and enriches our campus
community. We particularly encourage applications from members of
underrepresented groups and support dual-career couples through our charter membership
in this region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university and
its Spiritan heritage by
visiting http://www.duq.edu/about/mission-and-identity/mission-statement.
Those invited to campus for an interview may be asked about ways in which they
see their talents contributing to the continued growth of our community and
furthering its mission.
Duquesne University was founded in 1878 by its sponsoring religious community,
the Congregation of the Holy Spirit. Duquesne University is Catholic in
mission and ecumenical in spirit. Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.
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