General Summary
The Store Associate provides friendly service to customers shopping in-store and those engaging through omni-channel services. They assess the customer’s needs and provide assistance by executing the company’s customer service model, always putting the customer first. Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, merchandise placement, completing in-store and online customer transactions, processing incoming shipment, regular cleaning, and maintenance. Store Associates must demonstrate behaviors that align with the company values. Store Associates are brand ambassadors and responsible for the end-to-end experience, from online to store. Store Associates must comply with all policies and procedures.
Reports to: Store Manager and/or Customer Experience Leader (CEL)
Our Values:
We Love What We Do
We Own What We Do
We Do What’s Right
We Belong
Essential Duties and Responsibilities:
Be empowered to meet the customer where they are and personalize their experience:
Be committed to the customer having a consistent positive experience:
Bring the power of shoes to life by leveraging in-store and digital services:
Be responsible to pause and the put the customer first:
Bring fun and energy to everything you do:
Required Skills:
Experience:
Job Type: Part-time
Pay: From $14.00 per hour
Work Location: In person
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