Branch Service Manager jobs in Honolulu, HI

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

At First Hawaiian Bank, our thriving and rich culture is intentional through our commitment and dedication to our 3 C’s – Caring, Character, and Collaboration. Become part of a team that has been voted as ‘One of the Best Places to Work in Hawaii’ for the 13th year in a row, where we care about the community we serve and have done so for the past 165 years. If you value a career that offers you a steady schedule, a fast-paced environment, a comprehensive training program along with our competitive compensation & benefits programs, look no further! 

We are currently seeking a Service Manger to join the team at our Wahiawa Branch. In this role, the Service Manager is responsible for the operations of the branch and supervises employees in all phases of the bank operations. The Service Manager leads the handling and resolutions on customer issues or complex inquiries and ensures that all bank policies and procedures are followed. The Service Manager is key in maintaining the branch workflow and assists to assign coverage as needed.

The successful candidate will be hired for the level of position that aligns with their experience.

Compensation:

The annual salary range for this role is $47,195 - $84,406/yr; commensurate with experience. 

Work Hours:

Monday to Friday 8:00 AM - 4:30 PM; Saturday 8:30 AM - 1:30PM (hours may vary)

The ideal candidate will have:

• Bachelor's degree in Business or equivalent work experience required
• 3-5 years of experience in bank operations with 1 year of supervisory experience 
• Ability to use 10-key adding machine and type 40 wpm
• Must be pleasant and tactful when interacting with customers
• Good oral and interpersonal communication skills
• Attention to detail and ability to use judgement and discretion regarding customer transactions and confidential information
• Must be proficient in Microsoft Windows applications