Business Process Analyst jobs in Albany, NY

Managed Print Services-Analyst

Salary Range : $41,400-$68,336 based on experience.

Toshiba America Business Solutions is a leader in digital technology. Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities.

Overview

As an MPaaS Analyst, you will play a key role in gathering, preparing, and analyzing data to uncover valuable insights. Your recommendations will drive the development and delivery of effective solutions, and you will support their implementation to ensure optimal results for our clients.

In this role, you will collaborate closely with MPaaS Sales Representatives and clients to understand their business needs and define precise requirements. Your expertise will transform technical findings into compelling sales presentations, assisting in project management to ensure efficient and effective implementation of solutions.

Explore the Learn More section below to learn more about Toshiba America Business Solutions.

What Youll Do

• Use data collection tools and conduct data assessments to create value propositions for clients
• Perform cost-benefit analyses as needed, identify problem areas, and recommend improvements
• Work with MPaaS Sales Representatives and clients to understand business needs, define requirements, and design optimized solutions
• Partner with MPaaS Sales Representatives to transform technical findings into sales presentations
• Assist in project management to ensure efficient and effective implementation of solutions
• Participate in integration projects to ensure client satisfaction
• Conduct regular reviews to identify issues or opportunities for improvement
• Engage in upselling activities when necessary
• Use assessment systems in applications such as Tableau

Qualifications