Business Process Optimization Director manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Director oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Director engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Business Process Optimization Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
We are Hazel Seybert Consulting - A boutique consulting firm dedicated to helping leaders and their teams transform their business, particularly in the area of project management. We also assist clients in identifying top talent for their business transformation needs.
The Opportunity . . .
Our clients is a leading telecommunications provider shaping the future of connectivity in rural areas. They have an immediate need for a Business Process Engineer to join their dynamic team in Auburn, AL. This is an on-site role offering the opportunity to work alongside dedicated professionals and leave a lasting impact on how the organization operates.
The client is open to candidates in Auburn,AL Montgomery, AL or Atlanta, GA
What You'll Do...
Map it out: Become a process mapping magician, crafting both current-state and future-state visualizations to bring clarity and efficiency to our operations.
Network Whisperer: Analyze and troubleshoot network glitches, ensuring our customers enjoy seamless connectivity.
Customer Champion: Design innovative processes that put "breeze" in every customer interaction, from speedy call resolutions to hassle-free billing.
Tech Whisperer: Guide the smooth integration of new technologies, unlocking their full potential and driving business growth.
Team Weaver: Build bridges across departments, fostering collaboration and finding solutions that benefit everyone, not just individual teams.
Data Detective: Uncover insights hidden within data, identifying areas for improvement and continuously refining processes for optimal results.
Integration Architect: When new companies join the our family, you'll ensure a seamless data acquisition process, keeping everything running smoothly.
Who is the Ideal Candidate...
A results-oriented individual with 7-10 years of experience in telecommunications, process engineering, or a related field.
A holder of a Bachelor's degree in Business, Industrial Engineering, or a related field.
An analytical mind with a knack for problem-solving and process optimization.
A clear communicator who can collaborate effectively across all levels of the organization.
A tech-savvy individual with a passion for continuous learning and embracing new technologies.
A data enthusiast who loves digging into numbers and extracting valuable insights.
A team player who thrives in a collaborative environment and builds strong relationships.