BUSINESS SYSTEMS SUPPORT ANALYST jobs in Little Rock, AR

Company Description

RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver software solutions for our clients throughout the United States and Canada by means of building new applications, implementing cloud and packaged systems, and/or modernizing legacy systems.

RedMane has earned an exemplary service reputation. Our primary objective is to ensure the solutions we design and implement meet or exceed the needs of our clients for their mission critical systems.

We are a problem-solving company. Technology is just our tool.

The Role

RedMane has a full-time opportunity for an experienced Business Analyst with exposure to Child Welfare programs, as we continue to grow our Little Rock-based practice. We are looking for people with aptitude, intelligence, and desire as this role is the primary point of contact with the client. This role will require effective communication and the ability to focus on high quality work under pressure in leading technical and non-technical audiences. The successful candidate will work directly with clients and internal staff to estimate, plan and manage projects to successful completion.

Our solution offerings include custom design, integrated solutions that leverage third-party software and COTS products, and highly configurable, low code case management solutions that that incorporate leading-edge technologies. These include cloud-based mobility, data analytics and visualizations, artificial intelligence, and machine learning.

You will also work in a collaborative environment where you will play a key role in obtaining requirements from clients, lead and take part in JAD sessions and work with internal and external stakeholders.

Responsibilities include:

• Regularly manage, interact, and collaborate with RedMane project team members.
  
• Plan and lead Joint Application Design (JAD) sessions
  
• Ability to lead design sessions and workshops with clients to capture functional requirements.
  
• Facilitate discussions and resolution of project-related issues and blockers if they arise.
  
• Create monthly reports and forecasts to RedMane executive management of project status, schedule, milestones, and budget.
  
• Facilitate, schedule, and plan Executive Steering Committee meetings for projects – including creation of presentations and other material to effectively communicate project progress.
  

Skills & Role Requirements

The BA candidate will need to have:

• 5-7 years of business analysis experience with increasing scope of responsibility.
  
• Direct, hands on experience working with SACWIS or CCWIS implementations
  
• Experience in crafting project proposals, developing work estimates and project schedules.
  
• Experience in project planning and control of multi-year and multi-phase projects.
  
• Experience with the identification and mitigation of project risk.
  
• Proficiency with project management tools and software (e.g., Microsoft Project, Word, Excel, Visio, PowerPoint, SharePoint).
  
• Strong interpersonal and management skills with an excellent attention to detail.
  
• Experience managing projects involving data analytics, artificial intelligence, machine learning and IoT is a plus, but not required.
  

All professionals at RedMane are expected to possess these skills:

• A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values.
  
• A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others.
  

Travel Requirements

The position may involve periodic travel to client locations within the US.

We Offer You

RedMane has an environment that offers challenging and interesting work. A place where you can have fun and express your talent and creativity. You will be working side by side with like-minded peers in a non-bureaucratic environment where sharing knowledge is the norm. Everyone at RedMane shares a passion for making a real difference for individuals, communities, and the world.

Additionally, we believe you should have fun and enjoy growing your career; we provide the supportive and empowering environment to make it happen. RedMane is very proud to offer employees professional and personal perks that include:

• A flexible work environment that includes hybridized locations and schedules with free catered lunches in the office three days a week.
  
• Market based compensation with a full range of benefits including medical, dental, vision, 401(k), short and long-term disability insurance, etc.
  
• A culture that promotes and fosters career growth through professional training and mentoring.
  
• An employee wellness program that includes free access to professional fitness coaches, structured dietary/nutrition plans, weekly Pilates classes in the office, and events that range from 5k's to triathlons.
  
• Opportunities to give back to the community through our RedMane Community Impact Team which organizes events like Feed My Starving Children, Toy Drives, and other charitable activities.