Call Center Agent jobs in the United States

Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for handling outbound calls as well as inbound calls, providing excellent customer service, and assisting customers with their inquiries.

Duties:
- Make outbound calls to customers to provide information about products or services
- Conduct data entry to accurately record customer information and interactions
- Communicate effectively and professionally with customers to address their needs and concerns
- Analyze customer inquiries and provide appropriate solutions or escalate to the appropriate department
- Upsell products or services to customers when applicable
- Meet or exceed sales targets and goals

Qualifications:
- Fluent in English, both written and verbal communication skills
- Strong interpersonal skills with the ability to build rapport with customers
- Previous experience in a call center or customer service role is preferred
- Bilingual or multilingual skills, particularly in Spanish, are a plus

Benefits:
- Competitive salary
- Comprehensive training program
- Opportunities for career advancement within the company

If you are a motivated individual who enjoys interacting with customers and providing exceptional service, we encourage you to apply for the position of Call Center Representative.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 20 – 60 per week

Benefits:

• Flexible schedule
• Work from home

Experience level:

• No experience needed

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Remote

Location:

• Canada, KY (Preferred)

Work Location: Remote