Call Center Trainer jobs in Miami, FL

Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for handling outbound calls, providing exceptional customer service, and assisting customers with their inquiries.

Duties:
- Conduct outbound calls to existing and potential customers
- Provide information about products and services
- Upsell products and services to customers when appropriate
- Enter customer information accurately into the system
- Communicate effectively with customers to address their needs and concerns
- Analyze customer inquiries and provide appropriate solutions or escalate to the appropriate department
- Maintain a high level of professionalism and customer service at all times

Requirements:
- Fluent in English, both written and verbal communication skills
- Strong data entry skills with attention to detail
- Previous experience in sales or call center environment is preferred
- Bilingual or multilingual abilities, especially in Spanish, is a plus

Benefits:
- Competitive salary
- Comprehensive training program provided
- Opportunities for career advancement within the company

If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for the position of Call Center Representative.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Ability to Relocate:

• Miami, FL 33126: Relocate before starting work (Required)

Work Location: In person