Career Advisor jobs in Carson City, NV

Primary duties and responsibilities, not limited to:

Parts Counter

· Help internal and external customers find parts and accessories quickly and accurately

· Offer to sell complimentary and add-on items to customers

· Actively strive to increase Profit Per Customer

· Generate special orders for customer requests of non-stocked items

· Notify internal and external customers of backorders, and/or receipt of special orders

· Enter customer information and sale data into dealer management system

· Maintain a tidy workspace suitable for public view

· Take responsibility for merchandising and product presentation of the retail area

· May process and submit vendor orders, as required by the Parts Department Manager

· Stock shelves as required by inventory plan

· Perform weekly perpetual inventory tasks as directed

· Be on-time for all scheduled shifts

· Ask each and every customer for email address and enter into DMS

· Maintain and accept responsibility to cash drawer accuracy of 100%

· Process end of day reports, daily

Customer Service

· Provide a happy and genuine greeting to each and every customer

· Inquire as to how you may assist each and every customer

· Actively engage each and every customer

· Promptly answer incoming telephone calls, provide information, and transfer calls using best practices

· Maintain a pleasantly outgoing demeanor that encourages a positive customer rapport

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

• High school diploma
• Team oriented, flexible and focused on maintaining a high level of customer service
• Basic computer skills
• Basic mathematical skills
• Strong customer service skills
• Excellent communication skills
• Ability to turn an upset customer into a champion of the organization
• Strong desire to build relationships, and create positive interactions with others

Job Type: Full-time

Schedule:

• 8 hour shift

Work Location: In person