Change Management Specialist jobs in Springfield, MO

Customer Description

Our customer is an Intelligence Agency (IA) delivering world-class geospatial intelligence providing a decisive advantage to policymakers, war-fighters, intelligence professionals and first responders. The customer enables all of these critical actions and shapes decisions impacting our world through the indispensable discipline of geospatial intelligence (GEOINT). Our customer is a unique combination of intelligence and combat support agency. It is the world leader in timely, relevant, accurate, and actionable GEOINT. This IA enables the U.S. Intelligence Community (IC) and the Department of Defense (DOD) to fulfill the President’s national security priorities to protect the nation. Although GEOINT is the most critical data within this agency, all data that is produced, collected and stored plays a supportive role in the day-to-day operations of our customer.

Program Description

This is an exciting opportunity to join a large GEOINT based contract used for search and dissemination across the Intel Community. Hosted in AWS, this system is a set of computer services that allows users to search and discover different types of GEOINT data that comes from different sources, whether it's internal to this Intel Agency or from other external sources. The system is comprised of various components that will be supported by two task orders. One of the task orders is to maintain all the existing services, the compute, the software and various components that allow the system to function. The second task order is an engineering and architecture task order that provides software engineering, devops and site reliability services to help modernize and fast-track the future of the overall system.

Team Description

Blackspoke is a trusted member of a larger team of strategic partners. This contract was recently awarded and has the full 10-year contract life remaining. Work is to be performed onsite in Government and Contractor SCIF space in Springfield, VA and Arnold, MO.

Job Description

The Change Management Coordinator will research, compose, coordinate, and present the Program's engineering activities through internal Boards and the customer's Outage Control Board (OCB) for validation and approval. Participate in the OCB validation and various approval meetings acting as a technical advisor, presenter, and subject matter expert enterprise-wide systems and/or applications software related Authorized Outages (AOs). Assist in planning and developing methods, procedures, and policies concerning enterprise-wide systems and/or applications software as well as project implementation. Participate in program management reviews, technical oversight meetings, and workshops to keep abreast of program controls, changes and new standard systems being acquired for installation.

Qualifications:

• Active TS/SCI clearance required and eligibility to obtain a CI poly
• Bachelor's Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work/military experience
• 5-10 years of IT requirements managements, configuration management, change management or Systems Engineering experience

Desired Core Skills:

• Must demonstrate familiarity (technical and performance requirements) with existing customer's IT systems and segments
• Understands the “why" behind the customer needs and can clearly articulate it to others
• Highly organized with the ability to strategically think about operational needs and opportunities, while always taking a customer and partner-centric approach
• Ability to inspire and work collaboratively with individuals of highly diverse cultures in a global and virtual environment and effectively communicate technical issues in a non-technical manner
• Ability to be responsible for managing 10-30 engineering activities/requirements a week including new activities, updating the status of existing activities, modifying as needed for date changes, preparing briefings, attending eight Outage Control Board (OCB) meetings a week and 2-4 Senior level briefings discussing high or significant outage impacts
• Research, draft, coordinate, finalize and submit for validation and approval of AOs
• Basic understanding of various virtualization technology principles and cloud computing
• ITIL Foundations; or an understanding of ITIL and the application of domain knowledge of the customer architecture and infrastructure
• Demonstrated understanding of the client's Governance and Process Controls procedures (Board, control gates etc.)
• Enterprise Management Tools experience (BMC Remedy ITSM, ServiceNow)
• Familiarity with SharePoint
• Familiarity with IC Connect (Adobe) and other meeting facilitation tools

Equal Opportunity Employer/Veterans/Disabled. Individuals with disabilities, including disabled veterans or veterans with service-connected disabilities, are encouraged to apply. If you need assistance applying outside of the online application, please contact recruiting@blackspoke.com for more information.