Claims Supervisor jobs in Grand Rapids, MI

Hancock Claims Consultants specialize in Ladder Assist and Property Inspection Services, collaborating directly with numerous insurance agencies for efficient claims management.

At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision. Our established process ensures top-tier claims support, ranging from rapid catastrophe response to direct inspections.

As a Roof Field Technician, you'll be part of our dynamic network of independent contractors, conducting assessments on steep and high roofs, evaluating exterior and interior damage, and performing underwriting property inspections. Utilizing cutting-edge technology, our inspectors help assess property damage and prevent further harm until permanent repairs are complete.

Please note: This is a 1099 Subcontractor position.

Successful Technicians possess:

• Ability to safely navigate and inspect any type of roof, specifically steep and high roofs
• Technical ability to complete inspections in varied weather conditions
• Professionalism
• Detail Oriented
• Strong customer service skills
• Empathy when dealing with insureds
• An entrepreneurial spirit
• Roofing and construction related backgrounds and/or insurance claims experience are a plus but not required

Requirements:

• Must have a reliable Truck, Van or SUV with the ability to transport and carry at least a 32’ ladder
• Ability to complete inspection documentation via a Hancock approved device
• Demonstrated knowledge of MS Office applications including Outlook and Teams
• HAAG Certification is a plus
• The ability to get any required certifications or credentials to become a part of our contractor pool