Clinic Manager jobs in Orem, UT

About AZOVA 

AZOVA positively impacts today's changing medical needs by providing a complete comprehensive Digital Health platform.

AZOVA is a rapidly growing, disruptive digital health tech company based in Alpine, Utah. Our technology is transforming the way we access healthcare by enabling the delivery of healthcare over the internet. We connect patients to all of their healthcare professionals, lab testing, and other healthcare services online and give them access to all of their healthcare records.

We are an accomplished organization of committed clinical and technology professionals working to revolutionize the Digital Health world. We love working here because we care about each other and the people who benefit from our products.

AZOVA is seeking an experienced and dynamic Practice Manager to oversee the daily operations of our multispecialty clinic. The Practice Manager will play a pivotal role in managing all aspects of clinic operations, including administrative functions, staff supervision, marketing and growth opportunities, and patient care coordination. The ideal candidate will have a strong background in healthcare management, exceptional leadership and organizational skills, be assertive, have the ability to grow and develop the clinic system, “tech-savvy”, and have a passion for delivering high-quality patient care.

Responsibilities:

• Oversee the day-to-day operations of the multispecialty clinic, ensuring efficient workflow and optimal patient satisfaction.
• Manage and supervise clinical and administrative staff, providing leadership, guidance, and support as needed. Responsible for all HR-related items including hiring, coaching, firing and training.
• Develop and implement policies, procedures, and protocols to enhance clinic efficiency and ensure compliance with regulatory requirements.
• Coordinate patient scheduling, registration, and billing processes to facilitate smooth clinic operations. Be the liaison with the billing team to ensure all billing operations are being managed appropriately.
• Monitor and maintain clinic finances, including invoice management, revenue cycle management, inventory and expense control.
• Serve as a liaison between the clinic and external stakeholders, including patients, referring physicians, and regulatory agencies. Develop business development and growth plans to expand the target market.
• Implement quality improvement initiatives to enhance patient outcomes, patient safety, and overall clinic performance. Address any patient grievances as part of a continuous performance improvement culture.
• Collaborate with the contracting and credentialing team to assist in the management of payer contracts, credentialing, enrollment and licensure renewals.
• Develop, maintain and expand vendor relationships for things such as lab partnerships.
• Stay abreast of industry trends, best practices, and regulatory changes to continuously improve clinic operations and services.

Requirements:

• Bachelor's degree in healthcare administration, business administration, or a related field preferred
• Minimum of 5 years of experience in healthcare management or administration, preferably in a multispecialty clinic setting. Required
• Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire a diverse team.
• In-depth knowledge of healthcare regulations, compliance requirements, and quality improvement principles.
• Proficiency in healthcare management software and electronic health records 
• Demonstrated ability to manage multiple priorities, solve problems effectively, and adapt to changing environments.
• Experience with business development and marketing to expand the target market